Summary
Overview
Work History
Education
Skills
Timeline
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Nayelli Mendoza

Houston,TX

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in technology to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.

Overview

7
7
years of professional experience

Work History

Recruiter

Primary Services
09.2022 - 03.2025
  • Managed full-cycle recruitment for contract and direct hire roles across various industries, including energy, healthcare, advertising, and technology.
  • Partnered with hiring managers and clients to define job requirements, streamline recruitment processes, and ensure alignment with business goals.
  • Sourced qualified candidates through LinkedIn Recruiter, job boards, ATS, referrals, and targeted networking strategies.
  • Conducted behavioral and skill-based interviews, presented top talent to clients, and coordinated interview feedback and offer negotiations.
  • Maintained accurate and detailed records in applicant tracking systems (e.g., Bullhorn), ensuring compliance with internal processes and client requiremen

Hiring and Recruiting Manager

Best Buy
08.2021 - 09.2022
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training on topics such as effective prospecting, sales negotiations and presentation development.
  • Coordinated interviews with qualified applicants and created shortlist.
  • Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.

Sales Advisor

Best Buy
07.2019 - 09.2022
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Adhered to company initiatives and achieved established goals.

Holiday Key-holder

Best Buy
10.2021 - 12.2021
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Counted and balanced registers.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.

Sales Associate

Shoe Carnival
09.2018 - 06.2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.

Education

Some College (No Degree) - Digital Marketing

University of Houston - Downtown
Houston, TX
05-2027

High School Diploma -

Eastwood Academy
Houston, TX
06.2019

Skills

  • High-Volume Recruiting
  • Negotiation Skills
  • Job Market & Industry Research
  • Customer Service Excellence
  • Microsoft Office Suite
  • Candidate Sourcing & Screening
  • Applicant Tracking Systems (ATS) – Bullhorn
  • LinkedIn Recruiter & Boolean Search
  • Interviewing & Selection
  • Talent Pipeline Development
  • Client Relationship Management
  • High Volume Cold Calling

Timeline

Recruiter

Primary Services
09.2022 - 03.2025

Holiday Key-holder

Best Buy
10.2021 - 12.2021

Hiring and Recruiting Manager

Best Buy
08.2021 - 09.2022

Sales Advisor

Best Buy
07.2019 - 09.2022

Sales Associate

Shoe Carnival
09.2018 - 06.2019

Some College (No Degree) - Digital Marketing

University of Houston - Downtown

High School Diploma -

Eastwood Academy

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