Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Nayerli Quituizaca

Nayerli Quituizaca

Randallstown,MD

Summary

Proven multitasker and exceptional communicator, I excelled at Rincon Italiano by enhancing guest experiences and efficiently managing high-volume orders. Skilled in cash handling and bilingual, I adeptly balanced customer service with operational demands, significantly contributing to team success without compromising service quality. My strong work ethic and ability to engage. High energy worker skilled at welcoming guests and overseeing operations. Calm and level-headed in all types of situations. Over achiever in making costumers feel happy, understood and appreciated while getting the right customer service.

Overview

4
4
years of professional experience

Work History

Server

Rincon Italiano
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host

Fogo De Chão
09.2023 - 05.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Dollar Mart

Cashier
01.2021 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Digital Marketing

CCBC Community College
10300 Grand Central Ave Owings Mills, MD 21117

High School Diploma -

Owings Mills High School
124 S Tollgate Rd Owings Mills, MD 21117
06.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Bilingual
  • Effective Time Management
  • Multitasking proficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Rincon Italiano
05.2024 - Current

Host

Fogo De Chão
09.2023 - 05.2024

Dollar Mart

Cashier
01.2021 - 12.2023

Digital Marketing

CCBC Community College

High School Diploma -

Owings Mills High School

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Nayerli Quituizaca