Nayesska Quiroz
Realflex Corp
Miami
10
years of professional experience
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Secretary
4 Months- Scheduled appointments and conducted follow-up calls to clients.
- Streamlined document management processes, enhancing retrieval efficiency.
- Assisted with personal income tax preparation as a trainee/apprentice
Administrative Assistant
2 Years 8 Months- Organized daily reports, memos, and invoices for easy access.
- Entered customer order details into system, accepted payments and updated accounts.
- Handled daily scheduling tasks and provided administrative support for the entire department
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Secretary
2 Months- Answered multi-line phone system and greeted callers to create welcoming environment.
- Scheduled appointments and followed up with clients to ensure satisfaction and engagement.
- Maintained office supplies inventory by checking stock levels and ordering supplies to support daily operations.
Sales and Customer Representative
3 Years 9 Months- Assisted call-in customers with questions and orders, ensuring accurate and timely support.
- Served large volume of customers daily, maintaining positive attitude and prioritizing customer satisfaction.
- Resolved product and service concerns, contributing to customer retention and supporting sales growth.
- Described product highlights and benefits to help guide purchasing decisions.
- Emphasized product specifications to meet customer needs.
- Assisted call-in customers with questions and orders.
Administrative Assistant
11 Months- Performed general office duties, including answering multi-line phones routing calls and messages and greeting visitors
- Provided logistical support for programs, meetings, and events, including agenda preparation and calendar maintenance
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Processed invoices and expenses using accounting software.
Production Worker
1 Year 7 Months- Prepared orders for shipment by systematically picking, packing, and labeling merchandise
- Labeled and accurately moved customer orders to meet shipment
- Followed safety procedures and guidelines to maintain safe working environments.
Education
High School Diploma
Intuit Bookkeeping Certification
Personal Income Tax Preparation Certification
Skills
Quality of service and data routing
Fast and efficient service worker
Documentation and control
Filing and data archiving
Timeline
Secretary
Realflex Corp
01.2026 - 05.2026Read More
Administrative Assistant
San Martin Truck Parts
05.2023 - 01.2026Read More
Secretary
Real Flex Corp
02.2023 - 04.2023Read More
Sales and Customer Representative
America Sunshine LLC
07.2018 - 04.2022Read More
Administrative Assistant
Cedeno Group Corp
08.2017 - 07.2018Read More
Production Worker
Falcon Farms
01.2016 - 08.2017Read More
Santo Domingo High School
High School Diploma
Read More
Miami Dade College
Intuit Bookkeeping Certification
Read More
Miami Dade College
Personal Income Tax Preparation Certification
Read More