Nayla Alvarez
Houston,TX
Summary
Dynamic Cocktail Waitress offering demonstrated success of driving customer satisfaction in both serving and bartending roles. Highly knowledgeable in craft beer and cocktails demonstrated over 7 years of industry experience. Strong passion for cultivating professional development to create memorable craft cocktail experiences for patrons.
Overview
8
8
years of professional experience
Work History
Server and Barrender
Tavola
Houston, TX
11.2023 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server and Bartender
Le Jardiner
Houston, TX
10.2023 - 12.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted with special events such as cocktail parties, corporate meetings and private functions.
- Up-sold specialty drinks when appropriate.
- Provided detailed information on menu items, including ingredients, preparation methods and garnishes.
Waitress, Bartender
TOPGOLF
Houston, TX
02.2017 - 03.2020
- Developed rapport with guest and assisted in generating repeat business by providing exceptional customer service
- Delivered fast, friendly and knowledge service for routine questions.
- Prepared and served alcoholic beverages in accordance with company standards.
Education
Associate of Science -
Houston Community College
12.2022
HIGH SCHOOL DIPLOMA -
George Bush High School
06.2018
Skills
- Liquor, Wine, and Cocktail Knowledge
- TABC & Food Handler Certified
- Bilingual (English & Spanish)
- POS System Operation
- Upselling abilities
- Promotional Events
- High-volume places
Timeline
Server and Barrender
Tavola
11.2023 - Current
Server and Bartender
Le Jardiner
10.2023 - 12.2024
Waitress, Bartender
TOPGOLF
02.2017 - 03.2020
Associate of Science -
Houston Community College
HIGH SCHOOL DIPLOMA -
George Bush High School
Similar Profiles
Delia KeavenyDelia Keaveny
Hybrid Employee at TavolaHybrid Employee at Tavola
Jennifer VanhookJennifer Vanhook
Waitress at TavolaWaitress at Tavola
Nayla AlvarezNayla Alvarez
Server at TavolaServer at Tavola