Nayland Cox
Austin
Summary
Dedicated Shift Lead with a background in team supervision and staff training. Known for exceptional organizational skills and effective communication, fostering a collaborative team environment and ensuring smooth operations.
Experienced in various kitchen roles, including food preparation, front-of-house service, and back-room stocking. Proven ability to efficiently serve customers and manage food and drink delivery. Strong multitasking skills in fast-paced environments, ensuring high levels of customer satisfaction.
Overview
11
11
years of professional experience
Work History
Shift Lead
Alamo Drafthouse
Austin
03.2023 - Current
- Supervised team members during shifts to ensure smooth operations.
- Trained new staff on procedures and company policies for effective performance.
- Completed opening and closing duties to facilitate business operations.
- Served meals to customers in a friendly and courteous manner.
- Delivered food and drinks promptly to tables.
- Handled guest complaints professionally and efficiently.
- Cleared used dishes from tables during and after meals.
Delivery Driver, Kitchen
Conan's Pizza
Austin
10.2020 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assembled pizzas from scratch, coordinated kitchen workflow, and distributed food to sites throughout Austin.
Merchandise Stocker
Target
Kyle
09.2017 - 11.2019
- Stocked merchandise on shelves according to company guidelines and planograms.
- Assisted customers by locating products and answering inquiries about merchandise.
- Organized backroom storage areas for efficient retrieval of items.
- Trained new staff on proper stocking procedures and safety protocols in the workplace.
Game Room Attendant
Evo Entertainment
Kyle
02.2015 - 08.2017
- Maintained cleanliness and organization of game room area.
- Assisted customers with game selection and operation guidance.
- Directed inventory management and stocking processes for the prize room.
- Assisted customers in selecting appropriate games for their age and skill level.
- Cleaned, sanitized, and maintained gaming equipment on a daily basis.
Education
High School Diploma -
Wisconsin Dells Highschool
Wisconsin Dells, WI03-2015
Skills
- Team leadership
- Staff training
- Customer service
- Operational efficiency
- Conflict resolution
- Food safety compliance
- Problem solving
Timeline
Shift Lead
Alamo Drafthouse
03.2023 - Current
Delivery Driver, Kitchen
Conan's Pizza
10.2020 - 03.2023
Merchandise Stocker
Target
09.2017 - 11.2019
Game Room Attendant
Evo Entertainment
02.2015 - 08.2017
High School Diploma -
Wisconsin Dells Highschool
Similar Profiles
Alondra DuarteAlondra Duarte
Server at Alamo DrafthouseServer at Alamo Drafthouse
Wayne BakerWayne Baker
Food Service Worker at Alamo DrafthouseFood Service Worker at Alamo Drafthouse
JESSICA Delgado CASTELLANOSJESSICA Delgado CASTELLANOS
Server at Alamo DrafthouseServer at Alamo Drafthouse
Wyatt HendricksonWyatt Hendrickson
Server at Alamo DrafthouseServer at Alamo Drafthouse
Devin RoweDevin Rowe
Pretrial Supervision Officer at Travis County Pretrial ServicesPretrial Supervision Officer at Travis County Pretrial Services