Naylor Thomas
Bronx,New York
Summary
Results-driven Operations Manager with 5+ years of experience in team leadership, budget management, and event planning. Skilled in communication and staff development with a strong attention to detail. Adept at maintaining operational efficiency and fostering a collaborative work environment. Seeking a challenging role as an Associate Accountant to leverage financial acumen and managerial skills.
Overview
7
7
years of professional experience
Work History
Purchasing and Operations Manager (Intern)
RLW Supply LLC
Fairfield, CT
10.2023 - Current
- Oversaw daily operations
- Assisted with ongoing development of employees
- Kept track of and scheduled events
- Maintained accurate records of all operations activities, including budgets, timelines, resources used.
- Processed invoices, payments, credit memos, and other accounting documents.
- Collaborated with other team members on special projects when needed.
- Processed payments, credits and other transactions using company software applications.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
Operations Manager
Ralph’s Italian Ices
Montauk, NY
05.2022 - 08.2023
- Assisted in hiring processes as well as staff performance evaluations, conducting reviews and administering disciplinary action as required
- Kept track of operational budgets and inventory
- Listened to staff and ensured effective communication with employees
- Planned, executed and managed events/projects.
Advanced Customer Service Specialists
IBEX Global
Kingston , JA
09.2017 - 08.2018
- Maintained the client to customer relationship
- Trained new and existing team members
- Called 250+ customers daily to resolve delinquency
- Exceeded monthly targets in all areas (Quality assurance, Adherence, Set goals and attendance).
Education
Meadowbrook High School
01.2017
Some College (No Degree) - Accounting And Business Management
University of the West Indies
Kingston , JASkills
- Microsoft Word
- Excel
- Shopify
- Quick books
Top Work Experiences
- 2022, 2023, Operations Manager, Assisted in hiring processes as well as staff performance evaluations, conducting reviews and administering disciplinary action as required. Kept track of operational budgets and inventory. Listened to staff and ensured effective communication with employees. Planned, executed and managed events/projects.
- 2017, 2018, Operations Manager (Intern), Oversaw daily operations. Assisted with ongoing development of employees. Kept track of and scheduled events. Ensured catering events ran smoothly. Managed and kept track of payroll.
Highlighted Skills
- Strong attention to details
- Communication
- Leadership
- Work with a team
Contacts Summary
C O N T A C T S U M M A R Y
Languages
English
Timeline
Purchasing and Operations Manager (Intern)
RLW Supply LLC
10.2023 - Current
Operations Manager
Ralph’s Italian Ices
05.2022 - 08.2023
Advanced Customer Service Specialists
IBEX Global
09.2017 - 08.2018
Meadowbrook High School
Some College (No Degree) - Accounting And Business Management
University of the West Indies