Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayomi Yando

Cohoes,NY

Summary

Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Front Desk Coordinator

Uncle Sam Lanes
09.2020 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

Mail Carrier

Watervliet Post Office
11.2018 - 12.2023
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

Cobleskill College
Cobleskill, NY
09.2003 - 05.2005

High School Diploma -

Salam Washington Academy
Salem, NY
06.2003

Skills

Safety awareness

Parcel delivery

Weather Tolerance

Vehicle loading

Package handling

Route Management

Vehicle Maintenance

Hand-Eye Coordination

Load Management

Vehicle inspections

Mail Sorting

Teamwork and Collaboration

Timeline

Front Desk Coordinator

Uncle Sam Lanes
09.2020 - Current

Mail Carrier

Watervliet Post Office
11.2018 - 12.2023

Cobleskill College
09.2003 - 05.2005

High School Diploma -

Salam Washington Academy

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Nayomi Yando