Naziyah Lott
Summary
Hardworking Shift Leader gifted at reviewing team tasks to ensure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
05.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, and utensils daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Water Safety Lead
Typhoon Texas Waterpark
03.2023 - Current
- Followed federal and state water safety rules throughout activities.
- Maintained knowledge and certification of first aid and CPR.
- Collaborated with parents regarding youth swim goals and planned course path.
- Instructed students in water safety techniques.
Shift Lead
Great American Cookies
02.2022 - 05.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Education
Bachelor of Science - Chemistry
Prairie View A & M University
Prairie View, TX05.2027
High School Diploma -
Cypress Park High School
7425 Westgreen Blvd05.2023
Skills
- Ordering Procedures
- Opening and Closing Duties
- Food Preparation
- POS Systems
- Team Leadership
- Role Modeling
- Problem-Solving
- Certified Lifeguard
Timeline
Barista
Dutch Bros
05.2023 - Current
Water Safety Lead
Typhoon Texas Waterpark
03.2023 - Current
Shift Lead
Great American Cookies
02.2022 - 05.2023
Bachelor of Science - Chemistry
Prairie View A & M University
High School Diploma -
Cypress Park High School
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