Nazlly Yunnuari Carvajal Duarte
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at KinderCare Learning Center, enhancing student engagement and fostering creativity. Excelled in customer service and problem-solving across roles, boosting customer retention at Meloso. Skilled in Microsoft Office and interpersonal communication, adept at driving growth and improving organizational efficiency.
Overview
12
12
years of professional experience
Work History
Teacher
KinderCare Learning Center
, California
08.2021 - 09.2023
- Designed and executed educational activities focusing on students' creative development and practical skills
- Coordinated projects for special occasions, encouraging student and family involvement
- Developed organizational and problem-solving skills in a dynamic environment
Cashier
El Fenix
, California
06.2021 - 08.2021
- Managed financial transactions with accuracy and efficiency
- Provided quality customer service, addressing inquiries and ensuring a positive experience
Sales and Store Manager
Meloso
, Colombia
01.2013 - 09.2013
- Delivered exceptional customer service by addressing inquiries, resolving complaints, and fostering long-term client relationships, enhancing customer retention
- Analyzed sales data to identify trends and opportunities for growth, contributing to strategic decision-making
Sales Advisor and Customer Service
IBIS S.A
, Colombia
11.2011 - 01.2013
- Assisted and advised customers on product and service selection, resulting in customer loyalty and increased sales
- Resolved issues and managed inquiries, developing communication and negotiation skills
Education
General Education - Business Administration, Sales, Psychology
Saddleback College
12.2024
High School -
Victor Felix Gomez
Colombia01.2011
Skills
- Customer service
- Problem solving
- Organization
- Attention to detail
- Microsoft Office
- Interpersonal skills
- Multicultural experience
Languages
- Spanish, native
- English, intermediate level, continually improving
Timeline
Teacher
KinderCare Learning Center
08.2021 - 09.2023
Cashier
El Fenix
06.2021 - 08.2021
Sales and Store Manager
Meloso
01.2013 - 09.2013
Sales Advisor and Customer Service
IBIS S.A
11.2011 - 01.2013
General Education - Business Administration, Sales, Psychology
Saddleback College
High School -
Victor Felix Gomez
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