NDAYISHIMIYE GERALD
Cincinnati
Summary
A bachelor's degree in business communication and digital marketing is now being pursued. I am a self-starter, a quick learner, and I have been operating my freelance photography, video production, and directing business for the past 5 years. First generation college student who is creative, self-driven, diligent, and selfless.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Inter-Con
04.2024 - Current
- Collaborated with management to develop security policies and procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Security Supervisor
Allied Universal
07.2023 - 04.2024
- Supervised over 100 Security Officers at KCVG AIR
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Collaborated with management to develop security policies and procedures.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Freelanced
Grace Cincy Church
05.2014 - Current
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Delivered exceptional customer service throughout the engagement process, leading to positive reviews and testimonials from satisfied clients.
Independent contractor
Relay Express
06.2021 - 01.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Social Media Moderator
WebHelp
05.2021 - 08.2022
- Implemented effective strategies for handling negative feedback or crises, mitigating potential damage to brand image.
Operator Technician
Thermo Fisher Scientific - Cincinnati, OH
07.2020 - 04.2022
- Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
- Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
Recreation Leader
City of Cincinnati
07.2018 - 04.2021
- Security monitor cameras as people entered the facility
- Create game plays for youth, and young adults.
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
Fulfillment Associate
Amazon Fulfilment
05.2016 - 07.2019
- Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
- Streamlined workflows by effectively organizing tasks and prioritizing responsibilities based on urgency.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Education
Associate of Applied Science - Electronic Media Communication, Digital Marketing, Communications
University of Cincinnati
Cincinnati, OH04.2024
Skills
- Team Leadership
- CCTV Monitoring
- Safety and security procedures
- Staff Management
- Skilled in conflict resolution
- Microsoft Office
- File and Records Management
- Goal-Oriented
- Employee Motivation
- Team Supervision
- Verbal and written communication
- Strong knowledge of Adobe Premiere, Adobe After Effects, Microsoft Word & Suite and Adobe Photoshop
Timeline
Security Supervisor
Inter-Con
04.2024 - Current
Security Supervisor
Allied Universal
07.2023 - 04.2024
Independent contractor
Relay Express
06.2021 - 01.2023
Social Media Moderator
WebHelp
05.2021 - 08.2022
Operator Technician
Thermo Fisher Scientific - Cincinnati, OH
07.2020 - 04.2022
Recreation Leader
City of Cincinnati
07.2018 - 04.2021
Fulfillment Associate
Amazon Fulfilment
05.2016 - 07.2019
Freelanced
Grace Cincy Church
05.2014 - Current
Associate of Applied Science - Electronic Media Communication, Digital Marketing, Communications
University of Cincinnati
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