Ndelo Alfredo
Irving
Summary
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Reliable Uber Partner with a proven background in customer service and transportation logistics. Possess strong skills in communication, problem-solving, and time management which have been crucial to maintaining high customer satisfaction ratings. Experience includes managing schedules efficiently, ensuring rider safety, and maintaining vehicle upkeep. This role has honed abilities in multitasking, remaining calm under pressure, and handling disputes professionally for positive resolutions.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber
Irving
03.2020 - Current
- Uber Driver with 5+ years of experience transporting passengers safely and efficiently from one destination to another. Equipped with world- class customer service skills and adept at providing relaxing rides to passengers.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Followed company policies and procedures related to driver conduct on the road.
- Maintained cleanliness of interior and exterior of vehicle.
- Managed customer complaints professionally and courteously.
- Coordinated ride requests and ensured timely driver assignments.
- Managed customer inquiries and resolved service-related issues efficiently.
- Trained new drivers on app usage and safety protocols effectively.
Warehouse Clerk
Blue Apron LLC
Arlington
05.2016 - 03.2020
- Organized inventory for efficient storage and retrieval.
- Processed incoming shipments and verified product accuracy.
- Operated warehouse equipment safely and effectively.
- Assisted team members with packing and shipping orders.
- Collaborated with supervisors to improve operational workflows.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Maintained business operations by communicating with coworkers and managers.
Skills
- Vehicle operation
- GPS navigation
- Customer service
- Ride coordination
- Problem solving
- Attention to detail
- Customer relationship management
- Cleanliness
- Punctuality
- Driving safety
Timeline
Uber Partner
Uber
03.2020 - Current
Warehouse Clerk
Blue Apron LLC
05.2016 - 03.2020
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