Ndieme Hane
Bronx,NY
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
10
10
years of professional experience
Work History
Care Coordinator
Sun River Health
New York, NY
06.2018 - 06.2026
- Coordinated patient care plans, ensuring alignment with clinical guidelines and individual needs.
- Facilitated communication among healthcare providers, patients, and families to enhance service delivery.
- Managed scheduling for appointments and follow-ups, optimizing patient access to services.
- Developed educational materials for patients, improving understanding of care protocols and health management.
- Led interdisciplinary team meetings to review cases and strategize on complex patient challenges.
- Mentored junior staff in care coordination practices, fostering professional development and skill enhancement.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Care Navigator
Harlem United
New York, NY
04.2016 - 11.2017
- Coordinated care plans with multidisciplinary teams to enhance patient outcomes.
- Assessed client needs and developed personalized navigation strategies for access to services.
- Facilitated communication between clients and healthcare providers to ensure continuity of care.
- Implemented operational improvements that streamlined care coordination processes and reduced delays.
Unit Clerk
Regency Extended Care Center
Yonkers, NY
01.2016 - 03.2017
- Managed patient admissions and discharges, ensuring accurate documentation and efficient workflows.
- Coordinated communication between medical staff, patients, and families to enhance care delivery.
- Maintained electronic health records, ensuring compliance with regulations and accuracy of patient information.
- Scheduled appointments and managed calendars for nursing staff, optimizing time management across departments.
Education
Master of Science - Public Administration
Metropolitan College Of New York
New York, NY05.2019
Bachelor of Science - Health Services Management
Mercy College
Dobbs Ferry, NY06.2015
Skills
Organizational skills
Documentation
Patient education
Organizational skills
Timeline
Care Coordinator
Sun River Health
06.2018 - 06.2026
Care Navigator
Harlem United
04.2016 - 11.2017
Unit Clerk
Regency Extended Care Center
01.2016 - 03.2017
Master of Science - Public Administration
Metropolitan College Of New York
Bachelor of Science - Health Services Management
Mercy College