NDU ADANMA MILLICENT
Detroit,MI
Summary
Professional caregiver with significant experience in providing compassionate and effective support to individuals in need. Known for strong collaborative skills and adaptability, ensuring smooth team operations and consistent results. Expertise in personal care, medication administration, and emotional support, combined with reliable and flexible approach to ever-changing demands. Focused on creating positive impact and enhancing quality of life for those served.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Midwest Health Care Inc
Farmington, MI
02.2024 - Current
- Assisted clients with daily living activities, fostering independence and improving overall wellness.
- Monitored and assisted residents through individual service plans.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Direct Care Worker
Lonia Home Care
Detroit, MI
01.2024 - Current
- Provided compassionate care and support to individuals with physical and mental disabilities.
- Monitored and assisted residents through individual service plans.
- Implemented individualized care plans, ensuring tailored support for diverse client needs.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Community Service Volunteer
Society Of St Vincent De Paul
Lagos, Nigeria
01.2020 - Current
- Facilitated community health workshops to enhance awareness of preventive care practices.
- Advocated for underserved populations by identifying barriers to healthcare access and proposing solutions.
- Developed educational materials addressing local health issues, improving community engagement efforts.
- Coordinated volunteer activities and schedules, optimizing resource allocation for health initiatives.
Credit Risk Manager
Zenith Bank plc, Head Office
Lagos, Nigeria
12.2022 - 01.2025
- Modelling default probabilities and credit exposure
- Understanding the possibility of non-payment in short time periods (settlement risk)
- Understanding how the distribution of possible losses is affected by correlations within a portfolio
- Managing credit risk by diversifying across defaults
- Keeping up to date on risk modelling software and methodologies
Customer Service Representative
Guaranty Trust Bank, Central Processing Center
01.2021 - 12.2022
- Providing customers with the organization’s service and product information in response to their inquiries and complaints.
- Handling and resolving customer issues and troubleshooting technical problems.
- Identifying, escalating priority issues and assessing customers’ needs to achieve satisfaction.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Analyzing and completing call details of comments, inquiries, complaints, and actions taken updating them in the CRM
Salon Customer Service Manager
Hair Talks by Ray, University Road, Lagos
09.2020 - 12.2020
- Promotes Clients satisfaction and retention by providing prompt, professional, and personalized service. Interacts with the client often via mail, calls, or chats.
- Maximized business efficiency by completing thorough and accurate daily management task such as overseeing registers, organizing inventory, deligate task and inventory analysis.
- Scheduling staff, Apprentice and handling client complaints, and everything else that goes into the daily operation of the business.
Agricultural science teacher
I. M. G. grammar school, Oje-Igosun, Ibadan, Nigeria
Ibadan, Nigeria
06.2019 - 05.2020
- Created an interactive classroom atmosphere to maintain students interest and facilitate learning
- Prepared course materials like syllabi, homework assignments, and handouts.
- Maintained student academic records including their grades and performances.
- Delivered lectures on agricultural science curriculum and related projects
- National Youth Service Corps
Aquarist Intern
Fishful Thinking Consult, 3, Wilmot Point Rd, V.I., Lagos
V.I., Lagos
05.2017 - 11.2017
- Designed and constructed aquariums of various sizes.
- Tiding tanks, inspecting accessories and insuring water quality and temperature.
- Monitoring, noting abnormalities and running nutrition and propagation strategies.
- Preparing and drafting reports on water quality, tank conditions and animal health.
- Observing the health of sea creatures and assessing and injuries and diseases.
Education
Associate of Science - Nursing
Wayne County Community College District
Detroit, MI03-2027
Bachelor of science - Fisheries
University of Lagos
10.2018
W.A.E.C. - undefined
Universal White Hall Lagos
10.2013
S.S.C.E - undefined
Queen’s College Lagos
07.2012
Skills
- Patient care
- Medication administration
- Meal preparation
- CPR certified
- First aid and safety
- Problem-solving
- Verbal and written communication
- Support plan management
- Reliability and punctuality
- Active listening
- Empathy
Accomplishments
- Achieved improved patient outcomes by completing individualized care plans with accuracy and efficiency.
Certification
- Basic Life Support (BLS), American Heart Association.
- Standard CPR & AED, NationalCPRFoundation
- Standard First Aid, NationalCPRFoundation
- Recipient Rights
- D-WIHN-ORR New Hire Recipient Right Training
- Detroit Wayne Connect (DWC)
- Epidemiology
- Health Safety and Environment. 1,2, and 3.
LANGUAGES
English Language
Interests
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy hobbies that combine physical activity with outdoor exploration
- Drawing and Painting
Timeline
Direct Care Worker
Midwest Health Care Inc
02.2024 - Current
Direct Care Worker
Lonia Home Care
01.2024 - Current
Credit Risk Manager
Zenith Bank plc, Head Office
12.2022 - 01.2025
Customer Service Representative
Guaranty Trust Bank, Central Processing Center
01.2021 - 12.2022
Salon Customer Service Manager
Hair Talks by Ray, University Road, Lagos
09.2020 - 12.2020
Community Service Volunteer
Society Of St Vincent De Paul
01.2020 - Current
Agricultural science teacher
I. M. G. grammar school, Oje-Igosun, Ibadan, Nigeria
06.2019 - 05.2020
Aquarist Intern
Fishful Thinking Consult, 3, Wilmot Point Rd, V.I., Lagos
05.2017 - 11.2017
W.A.E.C. - undefined
Universal White Hall Lagos
S.S.C.E - undefined
Queen’s College Lagos
Associate of Science - Nursing
Wayne County Community College District
Bachelor of science - Fisheries
University of Lagos
Hobbies and Interests
Sports, Music