Nea-Lynn Mercado
Wesley Chapel,FL
Summary
A driven, results-focused person with expertise in welcoming a large number of customers and suggesting products tailored to their needs. Proficient in setting up product displays to boost sales, handling cash register transactions, and keeping precise transaction records. Achieving revenue growth, enhancing the shopping experience, and elevating a company’s targeted objectives. Consistently acknowledged for outstanding sales performance and top-tier customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
10.2023 - Current
- Prepared merchandise for sales floor.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise.
- Engaged with customers to create a lasting impression that will be associated with the store.
- Solved customer challenges by offering relevant products and services.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Banana Republic Factory Store
02.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier
Brooklyn Water Bagel
01.2023 - 05.2023
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored food quality and freshness throughout day.
Education
High School Diploma -
Cypress Creek High School, Florida
11.2022
Skills
- Inventory Control
- Business Development
- Product Sales
- Outgoing Personality
- Strategic Planning
- Teamwork and Collaboration
- Multi-Tasking Strength
- Time Management
- Stocking and Receiving
- Professional Demeanor
- Excellent People Skills
- Flexible Schedule
- Cash Handling
- Menu Memorization
- Cleaning and Organization
- Product Upselling
Interests
In the realm of my primary interest, I am deeply captivated by psychology, delving into the complexities of the human mind and the uniqueness of individuals along with the intricacies of communication. This passion for understanding human behavior drives me to seek new insights and continually deepen my knowledge in these domains.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Victoria's Secret & PINK
10.2023 - Current
Sales Associate
Banana Republic Factory Store
02.2023 - 05.2023
Cashier
Brooklyn Water Bagel
01.2023 - 05.2023
High School Diploma -
Cypress Creek High School, Florida
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