Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Responsible for all inbound and outbound operations for a .9 million sq ft. Grocery distribution center. Oversee staffing, forecasting, safety and compliance. Responsible for implementation of project improvements utilizing lean principles including but not limited to 5 why RCA, DMAIC, GEMBA, Kanban, ishikawa, FMO's, lean six sigma, HREP and REBA. Highly proficient in Microsoft Office applications. Direct reports include four salaried managers and 150 hourly associates.