Results-driven business owner with a strong focus on customer relations and operational efficiency. Proven ability to optimize workflows and build lasting client relationships, leading to increased satisfaction and repeat business.
Overview
45
45
years of professional experience
Work History
Owner
MacKenzie Machine & Deisgn Inc.
01.1981 - Current
Optimized operational workflows to drive efficiency and productivity across all departments.
Established and enforced quality control protocols to guarantee product excellence and client satisfaction.
Cultivated strategic partnerships with suppliers to enhance resource allocation efficiency.
Guided staff in machining techniques to enhance skill development and strengthen team cohesion.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.