Pharmacy Technician with strong skills in medication preparation and customer service. Demonstrated success in resolving inquiries and ensuring adherence to safety protocols. Expertise in maintaining high standards in inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Cmop/VA mail out pharmacy
Charleston, South Carolina
09.2020 - 10.2024
Managed inventory levels to ensure timely restocking of pharmaceutical supplies.
Accurately filled prescription orders for veterans, ensuring precise dosage and labeling.
Prepared and labeled medications following established safety protocols for optimal compliance.
Maintained a clean, organized work environment to uphold compliance standards.
Checked expiration dates on medications to guarantee dispensing of only unexpired products.
Resolved customer complaints promptly while maintaining high professionalism.
Restocked shelves with new medication supplies as required to meet demand.
Organized work areas for efficient access to supplies and enhanced productivity.
Customer Billing Specialist
MUSCP
Charleston, South Carolina
07.2019 - 03.2020
Processed customer billing inquiries for accuracy and clarity.
Managed billing adjustments and resolved discrepancies efficiently.
Trained new staff on billing procedures and customer service protocols.
Analyzed financial statements to determine any inconsistencies in billing practices.
Investigated customer complaints related to billing issues and identified solutions.
Maintained excellent communication with internal teams to ensure timely resolution of billing issues.
Reviewed customer accounts to ensure accuracy of billing information.
Education
North Charleston High
Charleston, SC
05-2003
Skills
Medication preparation and labeling
Safety compliance and drug safety
Customer service and relationship management
Billing procedures and insurance billing
Discrepancy resolution
Team training
Time management and organization
Certification
pharmacy technician -south Carolina board of pharmacy
Certified Pharmacy Technician CPhT at US Department of Veterans Affairs - VA CMOPCertified Pharmacy Technician CPhT at US Department of Veterans Affairs - VA CMOP