Ned Perpie
Brooklyn,NY
Summary
Seasoned Operations Manager and talented leader with over 10 years of leadership experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
Work History
Operations Manager
Sharps Compliance
12.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Operations Supervisor
Gorillas Inc
01.2021 - 12.2022
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Inventory Control Lead
Letsgetchecked
06.2020 - 01.2021
- Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Identified opportunities for continuous improvement within the inventory control process, implementing changes that resulted in cost savings and improved accuracy rates.
- Streamlined warehouse processes for increased efficiency by implementing new inventory control systems and procedures.
- Resolved discrepancies in inventory records through thorough investigation, collaborating with relevant departments to address any underlying issues.
- Optimized warehouse space utilization by analyzing product turnover rates and adjusting storage layouts as needed.
- Supported smooth operations by communicating proactively with cross-functional teams regarding stock levels and potential shortages.
- Enhanced team productivity through effective training, coaching, and performance management of inventory control staff members.
Education
Bachelor of Science - Business Management
Cuny School of Professional Studies
Manhattan, NY05.2024
Associate of Science - Business Administration And Management
Sir Arthur Lewis Community College
Saint Lucia11.2003
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Staff Management
- Inventory Management
- Performance monitoring
- Employee Motivation
- Staff Development
Timeline
Operations Manager
Sharps Compliance
12.2022 - Current
Operations Supervisor
Gorillas Inc
01.2021 - 12.2022
Inventory Control Lead
Letsgetchecked
06.2020 - 01.2021
Bachelor of Science - Business Management
Cuny School of Professional Studies
Associate of Science - Business Administration And Management
Sir Arthur Lewis Community College
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