Nedan Fidan
Gurnee,IL
Summary
Results-driven professional with a strong track record of success across various industries. Proven ability to adapt to diverse environments and deliver incredible outcomes. Skilled in problem-solving, communication, and teamwork. Seeking new opportunities to contribute expertise and drive organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Stevens'
Gurnee
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales significantly by upselling higher-end products to customers.
Golf Cart Attendant
HeatherRidge Golf Course
Gurnee, IL
06.2021 - 09.2021
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
Outbound Warehouse Associate
Cardinal Health
Waukegan, IL
05.2021 - 06.2021
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
- Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
- Managed time effectively while handling multiple responsibilities simultaneously in a fast-paced warehouse setting without sacrificing attention to detail or quality standards expected from management team members'' work performance evaluations throughout career history as an Outbound Warehouse Associate.
Picker
Amazon
Kenosha, WI
12.2021 - 01.2021
- Worked fast to meet assigned daily picking quotas.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
Sales Associate
Best Buy
Gurnee, IL
07.2017 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cashier
Jewel-Osco
Gurnee, IL
06.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Warren Township High School
05.2019
Skills
- Strong Work Ethic
- Sales expertise
- Cool Under Pressure
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
Other Online Properties
Portfolio/Website/Blog
Volunteer Experience
In Highschool I was actively helping out my community with school events and even public events as well. I worked on teams for school events such as homecoming. Unfortunately I haven’t been able to volunteer further in college due to the pandemic.
Certification
- Food Handling
- Alcohol Seller
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
Piano
Successful piano career with trophies
Additional Information
With just a high school diploma, I went to University of Whitewater and then transferred to the College of Lake County; however, had a rough patch with my personal life that ceased my continuation of college education.
Languages
Serbian
Native or Bilingual
Timeline
Server
Stevens'
07.2022 - Current
Picker
Amazon
12.2021 - 01.2021
Golf Cart Attendant
HeatherRidge Golf Course
06.2021 - 09.2021
Outbound Warehouse Associate
Cardinal Health
05.2021 - 06.2021
Sales Associate
Best Buy
07.2017 - 08.2017
Cashier
Jewel-Osco
06.2016 - 08.2016
High School Diploma -
Warren Township High School