Neelam Erby
Zablocki VA Medical Center
Milwaukee,WI
1
Language
18
years of professional experience
Experienced with administrative support, coordination, and task management. Utilizes excellent organizational skills to improve efficiency and streamline workflows. Track record of fostering effective communication and collaboration within teams.
Work History
Program Support Assistant, GS 0510, FT 40 Hrs/Week
3 Years 10 Months- Create and maintain 90+ electronic timesheets accurately and promptly ensuring payroll readiness
- Collaborate closely with nursing managers using written and digital correspondence to keep workflow on schedule
- Handle timesheet verification and error resolution, resulting in zero delayed certifications
- Manage data entry and maintain electronic files, improving document accuracy and retrieval efficiency
Technical Information Specialist, FT 40 Hrs/Week
13 Years 4 Months- Completed quotations within 3 days, enhancing customer satisfaction
- Handled 20+ customer interactions daily, providing detailed service to foster customer retention
- Maintained a 95% customer satisfaction rating by remaining courteous, calm, and solution-oriented during high-stress escalations
- Maintained databases and records, supporting data integrity and consistent documentation standards.
- Sourced chemicals from diverse suppliers, ensuring quality and availability
Education
Bachelor Of Arts - Sociology
Skills
Customer Service
Data management
Attention to Detail
Problem Solving
Time Management
Teamwork
Empathy
Languages
Gujarati
Native or Bilingual
Timeline
Program Support Assistant, GS 0510, FT 40 Hrs/Week
Zablocki VA Medical Center
12.2022 - CurrentRead More
Technical Information Specialist, FT 40 Hrs/Week
MilliporeSigma
06.2008 - 10.2021Read More
University of Wisconsin - Milwaukee
Bachelor Of Arts from Sociology
Read More