Neema Shadrack
Decatur,GA
Summary
My duty is to constantly give exceptional customer service that not only meet but goes beyond customers' expectations and also, to create a safe environment where customers feel valued and understood.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Walmart
11.2023 - Current
- Focused on customer satisfaction.
- Handled customer complaints professionally.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Customer Service Cashier
Walgreens
09.2020 - 03.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly.
- Resolved customer complaints with professionalism and empathy.
- Enabled customers to feel welcomed, important, and appreciated.
Customer Service Cashier
Pizza Hut
01.2018 - 06.2019
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Assisted in training new employees.
Education
High School Diploma -
Clarkston High School
618 North Indian Creek Dr, Clarkston, GA 3002105.2020
Skills
- Attentive to safety protocols
- Exceptional customer service
- Teamwork and collaboration
- Adaptability to fast paced environment
- Conflict and problem resolution
- Flexible with scheduling
- Welcoming
- Detail in finance management
Additional Information
For the most part of my free time, I spend it volunteering at my local refugee center.
Timeline
Customer Service Associate
Walmart
11.2023 - Current
Customer Service Cashier
Walgreens
09.2020 - 03.2023
Customer Service Cashier
Pizza Hut
01.2018 - 06.2019
High School Diploma -
Clarkston High School
Similar Profiles
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Jennifer FlanaganJennifer Flanagan
Nurse Clinician at Northside Hospital - AtlantaNurse Clinician at Northside Hospital - Atlanta