Neema Olempiyan Mollel
ELKO,NV
Summary
Proactive and results-driven professional with experience at NDAMESU ENTERPRISES, adept in sales strategy development and customer service. Demonstrated ability to surpass goals through teamwork and excellent communication, enhancing operational efficiency and client satisfaction. Skilled in multitasking and problem-solving, committed to continuous improvement and adaptability.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager's Assistant
NDAMESU ENTERPRISES
01.2021 - 02.2025
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Established administrative work procedures to track staff's daily tasks.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Intern
TPB Bank Limited - HQ
07.2019 - 11.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
Assistant Teacher Volunteer
ORMEE ENGLISH MEDIUM SCHOOL
07.2018 - 10.2018
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Served as a mentor to new volunteers, modeling effective teaching strategies and providing guidance throughout their onboarding process.
- Provided one-on-one support to students struggling with coursework, resulting in significant improvement in their academic performance.
- Utilized various assessment tools to measure student progress accurately, adjusting instructional tactics accordingly for optimal results.
- Improved student engagement by implementing creative teaching strategies tailored to individual learning styles.
- Developed strong relationships with parents through regular communication on their children''s progress, fostering parental involvement in education.
- Supported lead teacher in organizing extracurricular activities such as field trips and after-school programs, enriching the educational experience for all participants.
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lessons.
- Shared important information with students concerning upcoming assignments and tests.
- Taught courses under guidance of senior instructors.
- Handled class records for attendance, assignment grades and course participation scores.
- Monitored student behavior in classes, and on field trips for unsafe or rule-breaking concerns.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Education
High School Diploma -
NATIONAL INSTITUTE OF TRANSPORTATION
DAR ES SALAAM12-2020
No Degree - ARTS SUBJECTS
CHIEF IHUNYO HIGH SCHOOL
MUSOMA, MARA05-2018
Skills
- Sales presentations
- Sales strategy development
- Multitasking and time management
- Fast learner
- Customer service
- Problem-solving
- Teamwork
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Certification
- NEVADA Driver's License
Languages
English
Full Professional
Timeline
Sales Manager's Assistant
NDAMESU ENTERPRISES
01.2021 - 02.2025
Intern
TPB Bank Limited - HQ
07.2019 - 11.2019
Assistant Teacher Volunteer
ORMEE ENGLISH MEDIUM SCHOOL
07.2018 - 10.2018
High School Diploma -
NATIONAL INSTITUTE OF TRANSPORTATION
No Degree - ARTS SUBJECTS
CHIEF IHUNYO HIGH SCHOOL
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