Neeraj Chander
Lutz,FL
Summary
Results-driven Community Association Manager with a strong track record in vendor and contract management at Access Management. Expertise in financial oversight and conflict resolution, utilizing Microsoft Office Suite to enhance operational efficiency. Committed to regulatory compliance and board support, successfully ensuring project outcomes that foster resident trust and satisfaction. Proven ability to build positive relationships with board members, residents, and vendors while maintaining high living standards within communities.
Overview
8
8
years of professional experience
Work History
Community Association Manager
Access Management
Tampa, FL
03.2023 - Current
- Manage vendor and contractor relationships, ensuring service quality, timely execution of projects, and adherence to budgetary constraints
- Support board governance by preparing comprehensive meeting agendas, facilitating document distribution, and documenting key decisions with accurate meeting minutes
- Serve as the primary liaison for homeowner concerns, providing swift and effective solutions to maintain high levels of resident satisfaction and trust
- Assist with operational and financial oversight, including review of contracts, compliance with regulations, and planning community enhancements
Front Desk Agent
Marriott - Springhill/Courtyard
Myrtle Beach, SC
07.2022 - 04.2023
- Delivered concierge-level customer service to enhance guest experiences, building rapport and ensuring satisfaction from check-in to departure
- Coordinated with housekeeping and maintenance teams to resolve guest concerns promptly and maintain operational efficiency
- Utilized internal property management systems to balance accounts, manage reservations, and ensure seamless property operations
Transportation Security Officer
Dept. of Homeland Security - Transportation Security Administration
Tampa, FL
09.2016 - 10.2021
- Monitored and mitigated airport transit security risks, ensuring the safety of passengers and compliance with federal protocols
- Conducted thorough screenings and investigations using advanced technology and risk-based methodologies
- Maintained and calibrated critical security equipment, ensuring operational readiness and regulatory compliance
Education
LCAM - Community Association Management
Department of Business And Professional Regulation
Florida09-2024
Associate of Arts - Liberal Arts
Pasco-Hernando Community College
New Port Richey, FL05.2012
CMCA - Community Association Management
Community Associations Institute
RemoteSkills
- Association Operations Oversight
- Board & Governance Support
- Vendor & Contract Management
- Financial Oversight & Budget Coordination
- Conflict Resolution & Mediation
- Regulatory Compliance
- Customer & Resident Satisfaction
- Microsoft Office Suite
- Property Management Platforms
Accomplishments
- Successfully facilitated service contracts resulting in cost savings for the community while maintaining high vendor performance.
- Praised for streamlining administrative processes and enhancing board meeting efficiency through effective documentation and agenda management.
- Consistently recognized for outstanding customer service and ability to resolve conflicts in high-pressure environments.
Additionalprofessionaldevelopment
- Advanced training in conflict resolution and relationship management.
- Proficient in property management platforms and tools for operational efficiency.
Timeline
Community Association Manager
Access Management
03.2023 - Current
Front Desk Agent
Marriott - Springhill/Courtyard
07.2022 - 04.2023
Transportation Security Officer
Dept. of Homeland Security - Transportation Security Administration
09.2016 - 10.2021
LCAM - Community Association Management
Department of Business And Professional Regulation
Associate of Arts - Liberal Arts
Pasco-Hernando Community College
CMCA - Community Association Management
Community Associations Institute
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