Neeta Chhetri
Summary
Hello my name is Neeta,
I love and enjoy working as I have various work experiences. I have been a phlebotomist since December of 2023. I fell in love with being a phlebotomist. Being efficient and professional is very important to me in work place. Also taking care of patients and people in general is something I love to do. Patient satisfaction is what I strive to do because without them, I wouldn’t be able to perform my job. I have great work ethics, I bring a lot to the table which will impact the company, I’m friendly and respectful, and love to have an amazing environment. Thank you for your time!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Saint Joseph Hospital
Syracuse
01.2026 - Current
- Collect blood from patients room
- Work as a team
- Work efficiently
- Insure patient satisfaction
- Being able to handle difficult draws
- Skills with straight needles
- Clean environment
Phlebotomist 2
Quest Diagnostics
Syracuse
01.2025 - 10.2025
- Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
- Administer oral solutions according to established training.
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
- Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
- Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
- Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
- Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
- Read, understand and comply with departmental policies, protocols and procedures.
- Assist with compilation and submission of statistics and data when required.
- Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
- Complete online and in person training courses
Phlebotomist/Medical Assistant
Life Line Screening
Jacksonville
10.2024 - 11.2024
- Review patient records for accuracy and completeness.
- Label and ensure all samples are accurately identified.
- Set up and prepare all equipment and supplies for venipuncture procedure.
- Venipuncture and finger-sticks
- Centrifuge blood sample as outlined in clinical protocol provided.
- Monitor patients for reactions as well as ensure the quality of the sample.
- Ensure patient confidentiality and comfortability while meeting customer service expectations throughout entire process.
- Oversee and ensure proper sanitation and cleaning of equipment and work areas between patients.
- Utilize personal protective equipment correctly to ensure the safety of coworkers and patients.
- Correctly label transfer tubes and following exact directions for handling and storing specimens for transport
- Properly package and ship specimens to central lab on a daily basis.
- Cross train and participate in core Medical Assistant duties including Ankle Brachial Index, Osteoporosis, AFIB, Registration screening areas
Phlebotomist
American Red Cross
Liverpool
02.2024 - 09.2024
- I am a travel phlebotomist.
- We work as a team to go to the locations to collect blood.
- The process of setting up our equipment and making sure the unit is ready is very important before we start opening.
- I have done over 500 sticks and each stick, I helped save 3 lives.
- It's a great place to work at.
- Collected blood samples from donors following strict safety protocols.
- Ensured accurate labeling and documentation of collected samples.
- Monitored donor conditions during and after blood collection activities.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Responded quickly and effectively to emergency situations.
Environmental Services
ST JOSEPH'S HOSPITAL
Syracuse
10.2022 - 02.2024
- I'm a housekeeper at the hospital.
- I make sure everything is clean and all the rooms are great for patients.
- Patients are priority here and to make sure the environment around them is clean.
- Maintained cleanliness in designated areas, ensuring a tidy environment.
- Operated cleaning equipment for floor maintenance and surface sanitization.
- Followed safety protocols while handling cleaning chemicals and tools.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Inspected facilities for cleanliness and addressed any concerns immediately.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Emptied trash cans and disposed of waste materials properly.
- Stocked supplies such as soap, toilet paper and paper towels.
- Followed all health codes and regulations regarding the use of chemicals.
Problem Solver
Amaon
Liverpool
05.2022 - 10.2022
- Analyzed customer issues to develop effective solutions and improve satisfaction.
- Collaborated with teams to streamline problem resolution processes and enhance efficiency.
- Documented recurring problems and proposed strategic improvements for future prevention.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Collaborated with other departments to identify root causes of systemic problems.
Waitress
Taste of Asia
Syracuse
09.2019 - 08.2020
- Provided exceptional customer service to enhance dining experiences.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed cash register transactions and handled payments promptly.
- Resolved customer complaints with professionalism and care.
- Recommended menu items based on customer preferences and dietary needs.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided accurate change for cash transactions using a cash register system.
- Performed basic math calculations when computing bills for customers' meals.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Sales associate
Hairstyle Kiosk
Syracuse
06.2019 - 08.2020
- Engaged customers to understand their needs and preferences.
- Processed transactions accurately and efficiently at point of sale.
- Assisted in training new staff on sales techniques and customer service standards.
- Maintained visual merchandising standards to showcase products effectively.
- Resolved customer inquiries and complaints with professionalism and care.
- Educated customers about products and services offered by the company.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
Phlebotomy - Phlebotomy
OCM BOCES
Liverpool, NY 10.2023 - 12.2023
High School -
Liverpool High School
High School -
Henninger High School
Skills
- Verbal Communication Skills
- Written Communication Skills
- Leadership Skills
- Independent worker
- Collaborative worker
- Willing to learn
- Fast learner
- Self-Management skills
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Office Skills
- Enthusiastic
- Baking
- Food safety
- Customer service
- Hospital experience
- Sales
- Phlebotomy
- Venipuncture
- Cleaning Experience
- Coffee experience
- Swimming
- Team collaboration
- Problem solving
- Attention to detail
- Communication skills
- Time management
- Quality control
- Butterfly needle technique
- Venipuncture expertise
- Blood collection techniques
- Specimen handling
- Order of draw
- Patient assessment
- Proper labeling
- Pediatric phlebotomy
- Patient care
Certification
- Certified Phlebotomy Technician, 01/01/24, Present
- Driver's License, 12/01/21, 06/01/24
- CPR Certification, 12/01/23, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Phlebotomist
Saint Joseph Hospital
01.2026 - Current
Phlebotomist 2
Quest Diagnostics
01.2025 - 10.2025
Phlebotomist/Medical Assistant
Life Line Screening
10.2024 - 11.2024
Phlebotomist
American Red Cross
02.2024 - 09.2024
Phlebotomy - Phlebotomy
OCM BOCES
10.2023 - 12.2023
Environmental Services
ST JOSEPH'S HOSPITAL
10.2022 - 02.2024
Problem Solver
Amaon
05.2022 - 10.2022
Waitress
Taste of Asia
09.2019 - 08.2020
Sales associate
Hairstyle Kiosk
06.2019 - 08.2020
High School -
Liverpool High School
High School -
Henninger High School