Nefateria Currie
Holland,MI
Summary
Dynamic professional with experience as a Courier at Door Dash, excelling in customer service and problem-solving. Proven ability to enhance client satisfaction through timely deliveries and effective communication. Detail-oriented and skilled in managing sensitive information, ensuring confidentiality while maintaining organized electronic filing systems.
Professional with reputation for reliability and efficiency in logistics. Adept at managing routes to optimize delivery times and enhance customer satisfaction. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service.
Overview
11
11
years of professional experience
Work History
Courier
Door Dash
06.2020 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Secretary
City of East Chicago
05.2014 - 05.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
East Chicago, IN05-2014
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
Languages
English
Professional Working
Timeline
Courier
Door Dash
06.2020 - Current
Secretary
City of East Chicago
05.2014 - 05.2019
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
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