Nefeterria Pugh

Wright of Florida

Crew Lead

Haines City , Florida

05.2021 - 09.2022

Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used coordination and planning skills to achieve results according to schedule.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained excellent attendance record, consistently arriving to work on time.

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