Neffty Rodriguez
Davenport
Summary
Highly service-oriented professional with valuable experience in customer service and team collaboration. Recognized for reliability and flexibility in adapting to changing needs, ensuring smooth operations. Proficient in conflict resolution and dedicated to delivering exceptional service, with a strong focus on team success and achieving results.
Overview
11
11
years of professional experience
Work History
Merchandising Service Team
Lowe's Home Improvement
01.2022 - Current
- Provide excellent customer service, addressing concerns promptly and courteously.
- Understand planograms in order to complete floor projects.
- Complete efficient store resets to prepare store for special promotions and seasonal updates.
- Help with price changes around the store in order to keep prices up to date.
- Display a strong work ethic by consistently arriving on time, prepare for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Assist in training new team members, ensuring adherence to company standards and policies.
- Handle customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
- Support fellow team members during high-volume periods by effectively multitasking between various roles when needed.
- Remove damaged, out-of-code, not-in-set and discontinued items from displays.
92G - Food Service Specialist
Army National Guard
12.2013 - 12.2021
- Set up dining tables and designed food layout.
- Executed orders from higher commanding officers.
- Enhanced dining experience by maintaining cleanliness and food safety standards in the kitchen.
- Maximized efficiency of meal production by expertly using kitchen tools, appliances, and equipment.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow staff members.
- Assembled, disassembled and maintained various weapons for operational readiness.
Stock Associate
The North Face Outlet
10.2018 - 06.2020
- Greeted and assisted customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Brand Ambassador/ Lead
Old Navy
06.2016 - 03.2019
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence.
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
Freelancer/ Sales Associate/ Replenishment Associate
The New Stand
03.2016 - 06.2016
- Assisted customers with purchasing items identified on the company's mobile app.
- Utilized story strategies to organize merchandise.
- Received and processed shipment in a timely fashion.
- Delivered products to other store locations based on customer needs.
Education
High School Diploma -
School For Legal Studies
Brooklyn, NYSkills
- Strong work ethic
- Merchandise stocking
- Effective communicator
- Multi-tasking strength
- Patience and composure
- Customer engagement
- Exceptional communication
- Excellent people skills
- Listening skills
Languages
English
Spanish
Timeline
Merchandising Service Team
Lowe's Home Improvement
01.2022 - Current
Stock Associate
The North Face Outlet
10.2018 - 06.2020
Brand Ambassador/ Lead
Old Navy
06.2016 - 03.2019
Freelancer/ Sales Associate/ Replenishment Associate
The New Stand
03.2016 - 06.2016
92G - Food Service Specialist
Army National Guard
12.2013 - 12.2021
High School Diploma -
School For Legal Studies
Similar Profiles
Don BusbyDon Busby
Receiver at Lawes Home Lowe's home ImprovementReceiver at Lawes Home Lowe's home Improvement
Mekyll RobinsonMekyll Robinson
Order Fulfillment Associate at Lowe's Home ImprovementOrder Fulfillment Associate at Lowe's Home Improvement
Dagney Ayn Rand MuliDagney Ayn Rand Muli
Merchandising Associate at Lowe's Home ImprovementMerchandising Associate at Lowe's Home Improvement
Christopher PortaChristopher Porta
Department Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLCDepartment Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLC
Darren Ross IIDarren Ross II
Grocery Clerk at PublixGrocery Clerk at Publix