Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Zackery Ahmad

Cumming,GA

Summary

Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills. Hardworking MST skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Merchandising Service Team

Lowes Home Improvment
Cumming, GA
05.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted customers with finding the right product for their needs.
  • Resolved customer complaints in a professional manner.
  • Trained new team members on service processes to increase productivity.
  • Participated in daily team meetings to discuss progress towards goals set by management.
  • Set up and operated mechanical and manual tools and equipment.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Performed resets for vendors which involves adjusting elevations, changing products, and pricing.

Chef

Renas Italian Fishery and Grill
Alpharetta, GA
01.2022 - 10.2022
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Prepared high-quality dishes according to established recipes.
  • Checked quality of raw materials before use.
  • Stored foods correctly using correct storage containers and labelling systems.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Inspected kitchen equipment for cleanliness and functionality prior to use.
  • Trained new chefs on proper cooking techniques and menu items.
  • Adjusted seasonings of dishes according to customers' tastes.

Fresh Produce Associate

Walmart
Cumming, GA
04.2019 - 08.2020
  • Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
  • Greeted customers and provided excellent customer service.
  • Followed proper labeling standards when stocking shelves with fresh produce items.
  • Weighed packaged items such as pre-cut fruit cups, salads, using an electronic scale before placing them out for sale.
  • Rotated stock to ensure quality products were available for sale.
  • Ensured all expired products were removed from shelves in a timely manner.
  • Loaded, unloaded and moved heavy products using material loading equipment.

Education

High School Diploma -

North Forsyth High School
Cumming, GA
05-2020

Skills

  • Strong Work Ethic
  • Customer Service
  • Flexible Schedule
  • Teamwork and Collaboration
  • Multiple Priorities Management
  • Productivity Improvements
  • Innovation and Creativity
  • Decision-Making Capabilities
  • Email Communication
  • Relationship Building
  • Forklift Certified

Affiliations

  • My main hobby/ activity that i enjoy doing everyday is exercising. I have maintained a work life balance with this for the past 2 years and it has made me a overall better worker, friend, and person in general.

Certification

  • I am certified on all machinery that we use at lowes including a forklift, order picker, and the small aisle forklift

References

References available upon request.

Timeline

Merchandising Service Team

Lowes Home Improvment
05.2023 - Current

Chef

Renas Italian Fishery and Grill
01.2022 - 10.2022

Fresh Produce Associate

Walmart
04.2019 - 08.2020

High School Diploma -

North Forsyth High School

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Zackery Ahmad