Nehemiah Barnes

• Maximized occupancy rates through strategic leasing initiatives to drive revenue growth.
• Resolved tenant complaints promptly, ensuring high levels of customer satisfaction.
• Established comprehensive policies for tenant relations and enforcement of regulations.
• Collected rent efficiently to cover maintenance, repairs, and operational expenses.
• Coordinated vendor services for repairs, renovations, and landscaping to maintain property standards.
• Prepared detailed budgets and financial reports to support effective property management.

Repaired defective units utilizing current service manuals and tools.

• Reimaged HP ProLiant server with Windows Server software and SQL Database, ensuring restoration of patient data.
• Implemented preventive maintenance procedures to minimize downtime and enhance performance.
• Provided on-site support for contractors during short-notice assignments, including weekends and overtime.

Executed installations of new computer systems, including INW server and data management system.

• Performed diagnostics and troubleshooting to restore functionality of defective parts.
• Adhered to safety guidelines during all onsite service tasks.
• Conducted routine maintenance and repairs to optimize system performance.
• Collaborated with technical and clinical teams to implement workflow efficiency solutions.
• Responded promptly to emergency requests, consistently meeting service-level agreements (SLAs).

Conducted telephone consultations to identify user problems and analyze root causes.

• Collaborated with developers to address recurring faults effectively.
• Analyzed customer feedback to implement targeted enhancements in technical support services.
• Assisted customers in troubleshooting both software and hardware issues.
• Facilitated root cause analysis of technical problems and executed corrective actions.
• Diagnosed complex technical issues, ensuring optimal system functionality.