Nehemiah Edwards
Albany,OR
Summary
Results-driven customer service professional with over five years of experience in high-volume retail and order fulfillment environments. Demonstrated ability to exceed productivity standards, deliver efficient and friendly customer interactions, and support team performance. Recognized for reliability, attention to detail, and the ability to train new employees to perform at a high level.
Professional retail worker with strong focus on customer service and transaction accuracy. Adept at managing cash registers, handling customer inquiries, and maintaining clean, organized work environment. Known for effective team collaboration, reliability, and adaptability to changing store needs. Skilled in point-of-sale systems, inventory management, and providing positive shopping experience.
Overview
5
5
years of professional experience
Work History
Personal Shopper / Grocery Loader
Walmart
04.2020 - Current
- Pick and fulfill online orders at an average rate of 120+ items per hour while maintaining accuracy
- Dispense the majority of customer orders in under five minutes
- Organize, stage, and load orders efficiently to support smooth daily operations
- Train and assist new employees on workflow efficiency, safety, and quality expectations
- Provide professional, friendly customer service in high-volume environment
- Curated personalized shopping experiences based on customer preferences and feedback.
- Assisted customers with product selection, ensuring satisfaction and enhancing shopping enjoyment.
- Implemented efficient shopping strategies that optimized time management for customer orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Sales, Cashier & Inventory Associate
Seasonal Fireworks Stand
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and daily sales reports.
- Assisted customers with product selection and inquiries.
- Ensured compliance with safety regulations in handling fireworks inventory.
- Designed and maintained visually appealing product displays
- Managed inventory, restocking, and merchandise organization
- Collaborated with team members to ensure smooth operations during peak periods.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Volunteer Social Media Assistant
Crossroads Christian Fellowship
- Supported daily monitoring of social media channels, responding to inquiries and comments promptly.
- Collaborated with team members to create visually appealing graphics using design tools.
- Engaged with community members online to foster relationships and strengthen community presence.
- Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
- Increased brand visibility by developing and implementing targeted social media campaigns.
Education
Bachelor of Science - Computer Science, Game & Simulation Programming
Oregon State University
Corvallis, OR12-2018
Associate of Science - Computer Science, Information Systems, Applied Computer Science
Linn-Benton Community College
Albany, OR06-2016
Skills
- High-speed order fulfillment
- Employee training & onboarding
- Customer service & issue resolution
- Performance-driven productivity
- POS & order management systems
- Time management
- Attention to detail
- Patience and empathy
- Teamwork and collaboration
- Honest and dependable
Timeline
Personal Shopper / Grocery Loader
Walmart
04.2020 - Current
Sales, Cashier & Inventory Associate
Seasonal Fireworks Stand
Volunteer Social Media Assistant
Crossroads Christian Fellowship
Bachelor of Science - Computer Science, Game & Simulation Programming
Oregon State University
Associate of Science - Computer Science, Information Systems, Applied Computer Science
Linn-Benton Community College