NEICO S. HENDERSON
Louisville,KY
Summary
I am a confident and young professional with a drive for learning and development. I have 2 years’ experience working to satisfy the needs of guests. I possess a demonstrated proficiency in interacting effectively with both staff and public. I am forward thinking, self-challenged, organized, motivated, project and team oriented with proficient computer skills
Overview
2
2
years of professional experience
Work History
Retail Sales Consultant
T-mobile
01.2025 - Current
- Drive new customer acquisition and revenue through high volume, in person prospecting in a store in store (kiosk) retail environment
- Consistently ranked in the top 25% of sales performers monthly based on key performance metrics including activations, upgrades, long term clients, and insurance.
- Engage consistently with customers during their shopping experience to generate leads and convert interest into long term clients.
- Build, organize and maintain a pipeline of consistent leads to maximize close rates
- Provide consultant sales solutions to customers to understand customers financial situations, usage needs, and long term goals.
- Educate costumers on mobile devices , data plans, home internet, and accessories to optimize performance
- Consistently operate in a fast paced, quota driven environment while maintaining strong customer satisfaction
HVAC HCHS
05.2024 - 08.2024
- Go to all the schools in henderson county and fix HVAC systems
- Provide goods and services to HCHS employees or schools
- Getting on roofs or wherever the ac unit is located and fix.
Retail Associate
Columbia Sportswear Co.
08.2023 - 05.2024
- Greet and engage with customers in the store
- Assist in receiving shipments and distributing to sales floor
- Maintains store standards for visual merchandising, cleanliness, and safety
- Respond to customer questions or issues regarding product features or availability
- Constantly fulfill job responsibilities while following safety protocol
Education
Louisville University - Computer Engineering
Louisville University
05.2028
Certificate - Computer Science
Henderson County High School
Skills
- Data analysis / Computer Fundamental Knowledge
- POS Systems
- SaaS Sales Knowladge
- Device & Telecom Knowladge
- Multi-channel prospecting (email, pitching, phone)
- B2B Sales Fundementals
- Enterprise customer engagement
- KPI & Quota Achievement
- Solution Based Selling
- Customer Objection management
Volunteer Experience
- Colonial Assisted Living, 08/01/23, 10/31/23, Helped out employees with daily tasks, Entertained residents, Fixing anything that needed to be done
- 4-Good Community, 09/01/23, 10/31/23, Repackage items for different companies, Helped restock the resource center
- United Way, 11/01/23, 12/31/23, Helped with keeping up with the property, Helped me understand the financial side of nonprofits
- Marsha's Place, 01/01/24, 02/29/24, Sort and organize any baby products/clothes, Maintenance on their building by replacing lights and building furniture etc, Made sure any parents in need of resources felt comfortable
- ReStore, 03/01/24, 04/30/24, Build furniture for store, Assist customers
Timeline
Retail Sales Consultant
T-mobile
01.2025 - Current
HVAC HCHS
05.2024 - 08.2024
Retail Associate
Columbia Sportswear Co.
08.2023 - 05.2024
Louisville University - Computer Engineering
Louisville University
Certificate - Computer Science
Henderson County High School