Cayden Demski
Somers,CT
Summary
CT Licensed Life & Health Producer offering extensive experience in customer education, consultative selling, dispute resolution, and multi-system data entry. Skilled at leveraging complex software tools to streamline billing processes and enforce compliance standards. High-performing, goal-driven professional committed to building lasting client relationships and delivering zero-error administrative output.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Retail Sales Consultant
AT&T
Enfield, CT
07.2022 - Current
- Navigated complex, evolving internal software platforms to accurately process high-volume customer accounts and transactions.
- Supported complex billing escalations and explained billing structure in clear, simple terms.
- Met monthly sales goals through consultative customer conversations.
- Built long-term customer relationships by identifying needs and recommending solutions.
- Earned Certified Connectivity Expert status as top performer.
- Developed effective operational workarounds for legacy system limitations, ensuring seamless workflow continuity and zero disruption to account accuracy.
CEO
Technolia LLC
01.2023 - 01.2025
- Managed Amazon sales and promotional strategies to drive conversions.
- Adjusted pricing to remain competitive and maintain profitability.
- Resolved customer service issues while maintaining high customer satisfaction.
- Oversaw inventory, labeling, packaging, and shipping operations.
- Ensured product authenticity through accurate documentation.
- Designed branding and marketing assets for multiple products.
- Collaborated with legal counsel on Amazon compliance matters and account escalations.
Sales Representative
Atlantic Energy Partners
Springfield, MA
04.2021 - 06.2022
- Successfully onboarded new customers through persuasive communication and relationship building.
- Demonstrated the ability to consistently meet and exceed sales goals in a competitive environment.
- Implemented lead tracking strategies that improved conversion rates.
Food Champion
Taco Bell
Enfield, CT
11.2020 - 01.2021
- Delivered excellent customer service in a fast-paced environment.
- Managed cash transactions accurately and efficiently.
- Assisted in training new employees to improve operational efficiency.
Associate
First Impressions Pressure Washing
Somers, CT
04.2019 - 10.2020
- Scheduled appointments and prepared customer estimates.
- Built rapport with homeowners while maintaining a professional demeanor.
- Developed a strong understanding of customer needs and service recommendations.
Education
Diploma -
Somers High School
Somers, CTSkills
- Consultative Sales
- Computer Systems
- Data Entry
- Billing Support
- Dispute Mediation
- Complaint Resolution
- Customer Onboarding
- Phone Etiquette
- Relationship Building
- Customer Service
- Needs Analysis
- CRM
- Microsoft Office
- Google Workspace
- Digital Marketing
- Product Knowledge
Certification
- Connecticut Accident & Health or Sickness and Life Insurance Producer License
Timeline
CEO
Technolia LLC
01.2023 - 01.2025
Retail Sales Consultant
AT&T
07.2022 - Current
Sales Representative
Atlantic Energy Partners
04.2021 - 06.2022
Food Champion
Taco Bell
11.2020 - 01.2021
Associate
First Impressions Pressure Washing
04.2019 - 10.2020
Diploma -
Somers High School