Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Neil Marubashi

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Store Manager

TempurPedic
05.2021 - Current
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Recruited, hired, trained, and developed new staff members, along with incoming Store Managers
  • Acted as Interim Store Manager for multiple Bay Area locations throughout 2023 during company expansion.
  • Store awarded for Top Sales Increase in the Company in 2022, as well as #1 store in California based on sales and other metrics.

Store Manager

Home Consignment Center
09.2019 - 01.2021
  • Increased sales through the procurement of stock through the building of relationships with individual clients, as well as local, national, and international manufacturing firms.
  • Responsible for the hiring, training, development, motivation, and evaluation of a mid-sized crew of salespeople, logistics personnel, designers, and furniture movers.
  • Responsible for the overall financial success of store, including the procurement of top-line sales, expense and payroll control, and marketing and building maintenance expenditures.

Store Manager

Michael Alexander Designs
03.2016 - 09.2019
  • Oversaw all sales, logistical needs, loss prevention practices, and human resources for independent furniture manufacturer, operating multiple retail stores.
  • Assisted customers in the design of custom sofas, sectionals, and other upholstered furniture, helping them determine dimensions, style, and covering.
  • Responsible for all store and company marketing, including web page design, social media marketing, Yelp, print ad design, and overall online exposure.


Design Specialist

Z Gallerie
06.2013 - 03.2016
  • Increased store revenue through sales of high-end furniture and home furnishings through personal interactions with walk-in, as well as appointment based, clientele.
  • Helped maintain store aesthetic through effective merchandising and replenishment.
  • Assisted with the unloading of stock from weekly freight shipments. Ensured shelves were well stocked on showroom floor, and that all stock was neatly arranged and easily accessible in backroom areas.

Store Manager

Barnes & Noble
02.1990 - 11.2011
  • Managed a variety of stores throughout the B.Dalton and Barnes & Noble chain of bookstores throughout Northern California.
  • Met or exceeded sales goals through customer interaction, training of sales floor personnel, adherence to merchandising standards, and outreach designed to acquire corporate and commercial sales.
  • Oversaw hiring, training, development, scheduling, and evaluation of Booksellers, Music Sellers, Café Servers, Receiving Personnel, as well as Department Supervisory Personnel.
  • In 2005 awarded special recognition for achieving all financial goals for a five year span, which included maintaining sales increases over projections, decreasing shrink, controlling payroll & expenses, and maintaining high scores for 3rd party customer service evaluations.

Education

Associate of Arts - General Studies

Sacramento City College
Sacramento
05.1995

Skills

Store Operations

Customer Service Management

Team Leadership and Coaching

Inventory Control

Recruiting and Hiring

Sales Expertise

Certification

  • Six Sigma Certification Green Belt - Council for Six Sigma Certification

Additional Information

Six Sigma White Belt Certified in 2023.

Timeline

Store Manager

TempurPedic
05.2021 - Current

Store Manager

Home Consignment Center
09.2019 - 01.2021

Store Manager

Michael Alexander Designs
03.2016 - 09.2019

Design Specialist

Z Gallerie
06.2013 - 03.2016

Store Manager

Barnes & Noble
02.1990 - 11.2011

Associate of Arts - General Studies

Sacramento City College

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Neil Marubashi