Empathetic Senior Case Manager with 3 years of experience in both Mental health and substance abuse case management. Guides lower-level case managers and client care advocates in solving client needs effectively, simultaneously engaging personally in case work. Compassionate professional giving back to community through service to others.
Overview
11
11
years of professional experience
Work History
Sr. Case Manager
Community Counseling Center Of Southern Nevada
07.2022 - Current
Facilitated individual and group sessions to promote positive behavior change for clients.
Spearheaded initiatives aimed at streamlining workflows within the department, reducing administrative burdens on staff members while maintaining high-quality services for clients.
Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
Participated in community events to promote services and engage with public.
Acted as facility liaison for community partners as well as for specialty, DUI, and other courts.
Assist HIV positive clients with medical case management and Ryan White enrollment and resource allocation.
Conduct HIV Testing
Warehouse and Logistics Lead
R.C. Willey
04.2013 - 08.2022
Developed customized logistics solutions for clients, meeting their unique needs while maintaining budget constraints.
Coordinated driver dispatch to accomplish daily delivery requirements.
Reduced transportation costs by optimizing route planning and consolidating shipments.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Master of Science - Clinical Mental Health
University of Oklahoma
Norman, OK
12.2027
Bachelor of Science - Major-Human Services, Minor-Addiction Treatment
University of Nevada - Las Vegas
Las Vegas, NV
12.2022
Associate of Arts - Human Services
College of Southern Nevada
Las Vegas, NV
05.2019
Skills
Referral Coordination
Community Resources
Program Development
HIV Testing
Case Management
Court Mandated Reporter
Staff Management
Case Planning
Client Needs Assessments
Emotional awareness
Community Outreach
Self-Directed
Timeline
Sr. Case Manager
Community Counseling Center Of Southern Nevada
07.2022 - Current
Warehouse and Logistics Lead
R.C. Willey
04.2013 - 08.2022
Master of Science - Clinical Mental Health
University of Oklahoma
Bachelor of Science - Major-Human Services, Minor-Addiction Treatment
University of Nevada - Las Vegas
Associate of Arts - Human Services
College of Southern Nevada
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