Neil Stegina
Northford,Connecticut
Summary
Dynamic professional with over 20 years of experience in operations and dispatch management. Proven ability to lead teams, streamline processes, and foster strong relationships with drivers, resulting in reduced delivery times and improved customer satisfaction.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Dispatch Operations Manager
Fed Ex Ground
2016 - Current
- Oversaw daily dispatch operations, ensuring timely delivery and adherence to safety standards.
- Trained new team members on dispatch protocols and safety procedures for smooth integration.
- Developed strong relationships with drivers to optimize routing, reduce delivery times, and improve overall customer satisfaction.
Operations Manager
Fex Ex Ground
09.1993 - 2016
- Oversaw daily operations to ensure efficient package processing and timely deliveries.
- Trained and mentored team members on best practices for safety and efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Education
Bachelor of Science -
Bachelor of Science - Business Administration
University of New Haven
West Haven, CT1995
Skills
- Transportation
- Route planning
- Scheduling coordination
- Strong leadership
- Problem-solving abilities
- Reliability
- Team leadership
- Employee motivation
Certification
- DOT Medical Card License - current
Timeline
Operations Manager
Fex Ex Ground
09.1993 - 2016
Dispatch Operations Manager
Fed Ex Ground
2016 - Current
Bachelor of Science -
Bachelor of Science - Business Administration
University of New Haven