Neiman Markus
Skokie,IL
Overview
12
12
years of professional experience
Work History
Human Resources Specialist - Leave of Absence
Endeavor Health
Skokie, IL
10.2023 - Current
- Counsels employees and managers on leaves of absence and requests for accommodation informed by federal, state, and local laws and system policies, plans, and procedures.
- Works closely with leaves admin vendor to manage the entire leave lifecycle spanning leave counseling, starting a leave, managing a leave, and returning employees from leave.
- Participates in and leads continuous improvement initiatives and/or projects to enhance or expand our services offered.
- Gathers and maintains accurate and complete records, making sure tasks are completed in accordance both with federal, state, and local laws and regulations and system policies and procedures.
- Collaborates cross functionally with payroll and other teams to ensure accurate tracking of paid time off balances during leaves of absence.
Human Resources Service Center Coordinator, PreBoarding
NorthShore University HealthSystem
Skokie, IL, USA
03.2023 - 10.2023
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, and assisting in interview process and drafting offer letters.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Sr. Human Resources Service Center Coordinator
NorthShore University HealthSystem
Skokie, IL, USA
08.2021 - 01.2022
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Enhanced understanding of benefit offerings with effective communication materials and presentations.
- Lead training of Service Center coordinators and new hires on the auditing process for leave of absence, payroll, and benefits
Human Resources Service Center Coordinator
NorthShore University HealthSystem
Skokie, IL, USA
10.2018 - 08.2021
- Front-line intake of all HR Service Center calls for over 10,000 employees, regarding issues ranging from payroll to benefits and leave of absence.
- Implemented electronic health record systems for improved data accuracy and accessibility.
- Developed and maintained standard operating procedures to ensure compliance with healthcare regulations.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
Marketing Coordinator
Rainbow International Restoration of Chicago North Shore
Skokie, IL, USA
01.2014 - 10.2018
- Assisted in the planning, development, and implementation of the company's brand strategy.
- Prepared marketing campaigns on the basis of market research, forecasting, and consumer trends.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
Education
Bachelor of Science - Marketing
DePaul University
Chicago, IL03-2021
Skills
- Training and mentoring
- HR policies and procedures
- Customer relations
- Confidential document control
- HR services
Licenses And Awards
Real Estate Broker, Illinois
Timeline
Human Resources Specialist - Leave of Absence
Endeavor Health
10.2023 - Current
Human Resources Service Center Coordinator, PreBoarding
NorthShore University HealthSystem
03.2023 - 10.2023
Sr. Human Resources Service Center Coordinator
NorthShore University HealthSystem
08.2021 - 01.2022
Human Resources Service Center Coordinator
NorthShore University HealthSystem
10.2018 - 08.2021
Marketing Coordinator
Rainbow International Restoration of Chicago North Shore
01.2014 - 10.2018
Bachelor of Science - Marketing
DePaul University