DeNeisha Moffett
Waldorf
Summary
Dynamic professional with extensive experience in office operations and administrative functions, leveraging strong organizational skills to streamline record-keeping and manage communications effectively. Proven ability to cultivate a supportive and efficient office environment, significantly enhancing overall functionality and productivity. Committed to implementing best practices that drive operational excellence and foster collaboration among team members. Passionate about contributing to organizational success through proactive problem-solving and attention to detail.
Overview
20
20
years of professional experience
Work History
Patient Service Representative
Zenith American Solutions
Landover, MD
06.2025 - Current
- Facilitated member check-in process, ensuring accurate data collection and timely service delivery.
- Provided exceptional customer service by addressing patient inquiries and resolving issues efficiently.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
Pension Representative Assistant
Eastern Atlantic States
Oxon Hill
10.2022 - 11.2024
- Conduct detailed pension data entry and ensuring accuracy and compliance.
- Collaborate on special projects, enhancing client satisfaction through efficient solutions.
- Analyze pension operations to improve processes and deliver measurable improvements.
- Assist in developing tailored pension payment plans, optimizing client financial outcomes.
- Pension and annuity payment plans, ensuring accuracy and compliance, which contributed to timely disbursements and enhanced client trust.
- Conducted in-depth research on pension operations, streamlining data entry processes and leading to measurable improvements in operational efficiency.
- Partnered with cross-functional teams on special projects, fostering strong relationships that facilitated successful project outcomes and client satisfaction.
- Maintained precise records of pension and annuity data.
Accountant
Shoppers Food & Pharmacy
Myriad of Store Locations
06.2006 - 12.2022
- Managed till reconciliation and resolved cashier issues, enhancing accuracy and efficiency.
- Documented daily deposits, ensuring financial integrity and compliance.
- Supervised tender handling, improving transaction accuracy and customer satisfaction.
- Executed Bill Pay and MoneyGram operations, streamlining financial services.
- Addressed consumer incidents, fostering a positive customer experience.
- Executed daily reconciliations, ensuring high accuracy in financial reporting and minimizing discrepancies across all transactions.
Accounts Receivables
Myco Companies
Columbia, MD
06.2019 - 05.2021
- Managed invoicing and payment processes, ensuring timely client payments using Sage 50.
- Entered financial data, processed credit card payments, and made deposits accurately.
- Coordinated service calls and sales orders, enhancing operational efficiency.
- Handled filing, inventory, and shipping tasks, supporting seamless part distribution.
- Demonstrated strong communication skills while assisting clients with account inquiries, promoting a positive company image.
Mail Room Representative
Shoppers Food & Pharmacy
Bowie, MD
09.2016 - 12.2019
- Managed mail room operations ensuring timely handling of confidential materials.
- Streamlined administrative tasks like data entry and conference room reservations.
- Coordinated shipping and receiving, optimizing supply orders for efficiency.
- Provided customer care, enhancing satisfaction through effective communication.
- Improved organizational processes, resulting in measurable operational enhancements.
Education
High School Diploma -
Harrison Central High
Gulfport, MS05-2006
Skills
- Pension Operations
- Insurance verification
- Payment collection
- Office administration
- Data entry proficiency
- Document filing
- Document preparation
- Strong organization
- Written communication
- File maintenance
- Mail management
- Report generation
- Microsoft office
- Data entry
- Administrative procedures
- High volume phone inquiries
Timeline
Patient Service Representative
Zenith American Solutions
06.2025 - Current
Pension Representative Assistant
Eastern Atlantic States
10.2022 - 11.2024
Accounts Receivables
Myco Companies
06.2019 - 05.2021
Mail Room Representative
Shoppers Food & Pharmacy
09.2016 - 12.2019
Accountant
Shoppers Food & Pharmacy
06.2006 - 12.2022
High School Diploma -
Harrison Central High