Nekesh Baraili
Etna,Ohio
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
IT Specialist
Gurung Mart
09.2023 - 03.2024
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Created and maintained detailed documentation for IT procedures, configurations, and troubleshooting systems such as Clover.
- Monitored and maintained the store's network infrastructure, ensuring reliable connectivity for all store operations.
- Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Data Analyst
RR Express 1 LLC
05.2022 - 07.2023
- Produced monthly reports using advanced Excel spreadsheet functions.
- Developed active listening skills through major negotiation efforts, ensuring all stakeholder needs and concerns were addressed effectively.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
IT Support Specialist
Huntington
05.2021 - 03.2022
- Managed routine maintenance tasks to ensure optimal performance of IT systems, including patch management, system upgrades, and performance monitoring.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for employees.
- Created and maintained detailed documentation of IT procedures, configurations, and troubleshooting guides to support ongoing operations and knowledge transfer.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
- Handled customer inquiries and suggestions courteously and professionally.
Cashier
Kroger
07.2017 - 03.2019
- Developed flexibility while working as a intern and working at Kroger.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Student Intern
Dawson
08.2017 - 03.2018
- Filed forms, Reviewed resumes, Communication with clients, Developed technical skills.
- Assisted with day-to-day office operations, including filing, data entry, and managing correspondence to ensure smooth workflow.
- Responded to phone and email inquiries, providing accurate information and directing queries to the appropriate personnel.
- Monitored and ordered office supplies to ensure availability and cost-effectiveness.
Education
Associate of Science - Informational Technology
Columbus State Community College
Columbus, Ohio05.2026
Diploma -
Watkins Memorial HS
Pataskala, Ohio05.2021
Skills
- Collaboration
- Computer skills
- Technical skills
- IT Troubleshooting
- Customer Service
- Communication Skills
- Comptia A
- Helpdesk Administration
Languages
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Timeline
IT Specialist
Gurung Mart
09.2023 - 03.2024
Data Analyst
RR Express 1 LLC
05.2022 - 07.2023
IT Support Specialist
Huntington
05.2021 - 03.2022
Student Intern
Dawson
08.2017 - 03.2018
Cashier
Kroger
07.2017 - 03.2019
Associate of Science - Informational Technology
Columbus State Community College
Diploma -
Watkins Memorial HS
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