Nekita Rice
Baltimore,MD
Summary
Highly skilled Copy Operator with a strong background in document management and duplication. Possess comprehensive knowledge of photocopying techniques, document finishing, and digital printing. Noted for effective time management and ability to meet tight deadlines. Proven record of increasing efficiency in previous roles.
Overview
12
12
years of professional experience
Work History
Copy Operator/ Administrative Assistant
IST Management
Baltimore, United States
08.2022 - 09.2025
- Managed sensitive legal documents with precision and confidentiality.
- Ensured high-quality output for time-critical projects in a legal setting.
- Coordinated delivery of completed jobs to multiple client locations.
- Operated high-volume copiers, performing binding and finishing tasks.
- Enhanced document handling efficiency, supporting legal operations.
Legal Sr On-Site Service Specialist
Ricoh, USA
Baltimore, United States
01.2021 - 04.2022
- Handled confidential legal documents with precision, ensuring timely and secure delivery.
- Executed high-volume copying, binding, and finishing tasks, enhancing document quality.
- Improved client satisfaction by consistently meeting delivery deadlines for sensitive projects.
- Streamlined document delivery processes, enhancing efficiency and ensuring timely arrivals to client locations, leading to improved client satisfaction.
- Maintained rigorous quality control standards in document handling, achieving measurable improvements in accuracy and compliance with legal protocols.
Residential Support
Mayor's Office of Homeless Services
Baltimore, United States
06.2020 - 12.2020
- Ensured safe, comfortable environment in COVID-19 care facility.
- Applied PPE techniques effectively, maintaining safety standards.
- Safeguarded resident information confidentiality and security.
- Provided reliable shift coverage, collaborating with team.
- Contributed to operational consistency and resident well-being.
Operations Assistant
House of Ruth Maryland
Baltimore, United States
02.2019 - 06.2020
- Ensured seamless shift operations and communication for a 50-resident shelter.
- Maintained adherence to policies, enhancing resident safety and compliance.
- Handled hotline inquiries, providing valuable resources and solutions.
- Executed administrative tasks, improving information flow and record accuracy.
- Coordinated with staff to maintain clear communication on incidents, fostering a supportive atmosphere that enhanced team responsiveness.
Copy Center Associate
Staples
Baltimore, United States
02.2017 - 08.2019
- Assisted customers, enhancing satisfaction and loyalty through multi-channel service.
- Produced and managed marketing materials, ensuring quality and timely delivery.
- Maintained equipment logs, advised on improvements, boosting operational efficiency.
- Prepared business documents with Microsoft Office, supporting diverse client needs.
- Facilitated document services, streamlining business operations.
Office Assistant
The Kane Company
Elkridge, United States
11.2013 - 01.2017
- Managed phone system, directing 50+ calls daily to appropriate departments.
- Handled office equipment efficiently, ensuring smooth daily operations.
- Organized and maintained filing system, enhancing record accessibility.
- Coordinated mail logistics, optimizing incoming and outgoing mail flow.
- Maintained meticulous records of incoming and outgoing mail, enabling accurate tracking and timely distributions to enhance operational flow.
Education
GED -
L.I.F.T Adult Education Program
BaltimoreSkills
- Microsoft 365
- Cash Office
- Money Handling
- Inventory Management
- Customer Service
- Manager Training
- Team Collaboration
- Document Management
- Customer Satisfaction
- Graphics Design
- Time Management
- Quality Control
- Print Production
- Operational Efficiency
- High-volume copying
- Document quality control
- Equipment operation
- Binding and finishing
- Customer relationship management
- Document delivery coordination
- Process improvement
- Administrative support
- Attention to detail
- Policy adherence
- Effective communication
- Time management
- Problem solving
- Team collaboration
- Error detection
- Deadline management
- File management
- Document scanning
- Confidentiality handling
- Efficiency improvement
- Speed and accuracy
- Workflow optimization
- Performance metrics tracking
- Health and safety compliance
Personal Information
Title: Accomplished administrative assistant
Additional Information
- Notary Public, 01/01/21, Baltimore, MD
- SafeServ, 06/01/21, Baltimore, MD
Timeline
Copy Operator/ Administrative Assistant
IST Management
08.2022 - 09.2025
Legal Sr On-Site Service Specialist
Ricoh, USA
01.2021 - 04.2022
Residential Support
Mayor's Office of Homeless Services
06.2020 - 12.2020
Operations Assistant
House of Ruth Maryland
02.2019 - 06.2020
Copy Center Associate
Staples
02.2017 - 08.2019
Office Assistant
The Kane Company
11.2013 - 01.2017
GED -
L.I.F.T Adult Education Program