Nekyaih Barnes
Albany,GA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Dollar Tree
Albany, Georgia
11.2021 - 02.2022
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Maintained a safe working environment by enforcing safety regulations.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Member Specialist
Sam's Club
Marietta, Georgia
01.2020 - 03.2021
- Analyzed customer feedback to identify potential opportunities for improvement.
- Implemented changes based on feedback received from customers.
- Responded promptly to member feedback and complaints in order to maintain high levels of satisfaction.
- Generated reports on membership activity for management review.
- Assisted members with account inquiries via phone or email correspondence.
- Attended staff meetings to discuss new initiatives or updates on existing projects.
- Maintained accurate records of member information including contact details, purchases, payment history and other relevant data.
Education
Business Management - Business
Albany Technical College
Albany, GA05-2025
Certificate - Aesthetician
Albany Technical College
Albany, GA12-2023
Skills
- Stock management
- Business Development
- Customer Relations
- Records Management
- Stock Rotations
- Attention to Detail
- Time Management
- Display Setup
- Assignment Delegation
- Inventory Control
- Team Building and Leadership
- Customer Service
- Staff Management
- Staff Supervision
- Problem-Solving
- Incident Reports
- Transaction Processing
- Customer Service and Engagement
- Motivational Techniques
- Cash auditing
- Workforce Management
- Customer experience
Certification
- Aesthetic Certification
Affiliations
- Owner of Your Beauty Bar LLC
Timeline
Assistant Store Manager
Dollar Tree
11.2021 - 02.2022
Member Specialist
Sam's Club
01.2020 - 03.2021
Business Management - Business
Albany Technical College
Certificate - Aesthetician
Albany Technical College
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