Summary
Overview
Work History
Education
Skills
Timeline
Barista

Neleigh Poynter

Paducah,KY

Summary

Experience in developing and implementing engaging educational programs that promote environmental awareness and stewardship. Demonstrated ability in curriculum design and effective communication, fostering collaborative learning environment.

Overview

4
4
years of professional experience

Work History

Barista

Scooters Coffee Shop
12.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Intern

Thornless Thistle
02.2021 - 08.2024
  • Provided administrative support by managing orders and compiling resources to fulfill orders.
  • Ran front of house, providing excellent customer service and assisting customers.
  • Handled day to day farm maintenance
  • Maintained a clean and organized front of house and workspace
  • Handled cash transactions and maintained sales and payment records acccurately

Teacher

Rooted Farm and Nature School
09.2023 - 05.2024
  • Developed age appropriate nature-based curriculum and activities for students
  • Guided students and parents in activities and fostered a welcoming learning environment
  • Assisted students with grasping various nature and environmental concept
  • Facilitated learning activities and hikes
  • Prepared materials and workspaces ahead of time
  • Connected with students and their families

Receptionist

Tompkinsville Chiropractic
05.2021 - 07.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

High School Diploma -

Homeschool
Glasgow, KY
05-2024

No Degree - Herablism

Deep Roots School of Foraging And Herbal Medicine
McCalla, AL
04-2024

No Degree - Integrative Health Coaching

Institute For Integrative Nutrition
New York, NY
08-2023

Skills

  • Friendly and outgoing
  • Exceptional customer service
  • Adaptive and creative
  • Decision-making
  • Calm demeanor
  • Teamwork and collaboration
  • Multitasking
  • Excellent interpersonal skills

Timeline

Barista

Scooters Coffee Shop
12.2024 - Current

Teacher

Rooted Farm and Nature School
09.2023 - 05.2024

Receptionist

Tompkinsville Chiropractic
05.2021 - 07.2021

Intern

Thornless Thistle
02.2021 - 08.2024

High School Diploma -

Homeschool

No Degree - Herablism

Deep Roots School of Foraging And Herbal Medicine

No Degree - Integrative Health Coaching

Institute For Integrative Nutrition

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Neleigh Poynter