Nelle Murphy
Marietta
Summary
Dynamic professional with a proven track record in small business operations and client service, notably at Elite Equine Concierge. Excelled in marketing and business development, boosting brand awareness significantly. Skilled in project management and customer relations, fostering long-lasting relationships and achieving high customer satisfaction. Demonstrated expertise in consulting, driving business growth through strategic initiatives.
Overview
22
22
years of professional experience
Work History
Owner
Elite Equine Concierge
01.2025 - Current
- Provide services for equine ranches, owners and trainers to help streamline their horse show entering and breed registrations.
- Manage day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Marketing Manager
Self Employed
01.2015 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
Horse Show Manager
Self Employed
01.2005 - Current
- I have managed many horse shows all over the United States and Canada and continue to do so!
Assistant Office Manager
Tom McCutcheon Reining Horses
01.2023 - 01.2025
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Handled all of the show entries and registrations.
Office Manager
Carol Rose Quarter Horses
06.2013 - 12.2016
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed the breeding and stallion paperwork
Sales Manager
Just Stitch It
03.2003 - 05.2005
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Bachelor of Science - Agricultural Business And Management
California State University, Fresno
Fresno, CA05-1998
Skills
- Customer relations
- Small business operations
- Client service
- Project management
- Marketing
- Business development
- Business marketing
- Consulting
Timeline
Owner
Elite Equine Concierge
01.2025 - Current
Assistant Office Manager
Tom McCutcheon Reining Horses
01.2023 - 01.2025
Marketing Manager
Self Employed
01.2015 - Current
Office Manager
Carol Rose Quarter Horses
06.2013 - 12.2016
Horse Show Manager
Self Employed
01.2005 - Current
Sales Manager
Just Stitch It
03.2003 - 05.2005
Bachelor of Science - Agricultural Business And Management
California State University, Fresno
Similar Profiles
Aimee HeitmanAimee Heitman
Concierge at Elite Concierge - QualfonConcierge at Elite Concierge - Qualfon
Emerson ChesterfieldEmerson Chesterfield
Owner – Equine Rehabilitation at Elite Equine SolutionsOwner – Equine Rehabilitation at Elite Equine Solutions
Jeenia SinghJeenia Singh
Security Site Supervisor at Elite Residential ConciergeSecurity Site Supervisor at Elite Residential Concierge