Nelly Alba

• Checked vitals, obtained client medical history, reviewed symptoms, and allergies.

• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.

• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

• Administered medication & Vaccinations as instructed.

• Verify patients insurance, make reservations and check patient’s in

• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Performed medical records management, including filing, organizing and scanning documents.

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Welcomed customers and helped determine their needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Restocked and organized merchandise in front lanes.

• Assisted customers with returns, refunds and resolving transaction issues.

• Delivered friendly service and offered expert support in every interaction.

• Established trusting relationships with customers by maintaining open lines of communication throughout the entire representation process.

• Maintained positive relationships with community to build and nurture dynamic partnerships.

• Welcomed customers and helped determine their needs.

• Helped customers complete purchases, locate items, and join

reward programs.

• Welcomed customers and recommended them the best in our menu

• Worked flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Built relationships with customers to meet their expectations

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.