NELLY CRUZ
Camden,NJ
Summary
Certified Medical Assistant with current pediatric outpatient experience providing direct patient care. Proficient in pediatric intake, vital signs, growth measurements, and preparation for examination. Skilled in EPIC documentation, chart preparation, vaccine and laboratory documentation, and confidentiality-focused record management.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Pediatric Medical Assistant
CAMcare Health Corporation
Camden, NJ
11.2025 - Current
- Obtain and document vital signs and growth measurements and enter clinical information accurately in Epic EMR.
- Prepare pediatric patients and exam rooms for well-child and sick visits in a high-volume outpatient clinic.
- Complete chart preparation and review visit needs, including pending vaccines, screenings, laboratory work, and provider orders.
- Support vaccine documentation and patient/family education while maintaining accurate and timely clinical records.
- Assist with ordered laboratory and specimen-collection workflows, including pediatric lead and iron screening, and communicate missing orders or concerns to the clinical team.
- Coordinate with physicians, nurses, front-desk staff, patients, and families to support safe and efficient clinic flow.
Home Health Aide
Care for U Plus
Cherry Hill, NJ
01.2016 - Current
- Monitored vital signs and reported changes in patient condition to nurses and family members for timely intervention.
- Assisted with activities of daily living, meals, mobility, personal care, and comfort to enhance patient quality of life.
- Supported mobility exercises, dietary needs, and emotional well-being to promote holistic patient care.
- Assisted client in managing medication schedules to ensure timely self-administration.
Housekeeping Attendant
Crowne Plaza Hotel
Cherry Hill, NJ
02.2015 - 06.2015
- Ensured clean, sanitary, and organized guest rooms and work areas, while adhering to safety and cleanliness standards.
- Restocked linens, towels, and amenities in occupied and vacant rooms to enhance guest comfort.
- Addressed guest requests with prompt and courteous service, contributing to overall guest satisfaction.
Customer Service Associate
DOE Pupil Transportation
Long Island City, NY
05.2010 - 12.2011
- Handled service calls for DOE pupil transportation delays, cancellations, and special requests, ensuring timely communication and resolution.
- Recorded customer concerns and followed DOE procedures for resolution, enhancing service response and customer satisfaction.
- Supported parents, guardians, and school staff with transportation questions and service concerns, maintaining accurate records to facilitate efficient route scheduling.
- Responded to parents and guardians questions about pupil transportation schedules and routes.
Education
Certified Clinical Medical Assistant -
American Training Center
01-2024
A.A.S. - Medical Administration
Monroe College
01-2006
High School Diploma -
Federico Degatau
05-1997
Skills
- Pediatric Patient Intake
- Well-Child & Sick Visit Support
- Vital Signs & Growth Measurements
- Vaccine Documentation
- Phlebotomy & Specimen Collection
- Lead and iron screening
- HIPAA & Infection Control
- Epic EMR & Chart Preparation
- Clinical Documentation
- Patient/Family Education
- Hearing and vision screening
- EKG
- English / Spanish
- Team collaboration
Personal Information
Certification
Certified Clinical Medical Assistant (CMAC) | Certified Phlebotomy Technician (PTC) | Certified Electrocardiogram Technician (ETC) | Basic Life Support (BLS) | HIPAA Certificate
Timeline
Pediatric Medical Assistant
CAMcare Health Corporation
11.2025 - Current
Home Health Aide
Care for U Plus
01.2016 - Current
Housekeeping Attendant
Crowne Plaza Hotel
02.2015 - 06.2015
Customer Service Associate
DOE Pupil Transportation
05.2010 - 12.2011
High School Diploma -
Federico Degatau
A.A.S. - Medical Administration
Monroe College
Certified Clinical Medical Assistant -
American Training Center