Nelly Salinas
Houston,Tx
Summary
administrative assistant / receptionist who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
12
12
years of professional experience
Work History
Customer Service Cashier
Nordstrom
Houston, TX
03.2015 - 08.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
administrative assistant, sales representative, and pool technician
Tile Savers of America
201 s Delmont w Conroe, TX 770301
05.2008 - 10.2010
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Maintained a clean reception area, including lounge and associated areas.
- Assisted with event planning, including associated travel and logistical arrangements.
- designed the wraps for the company vans
- design flyers and sent through US Postal Service
- creative ideas on generating business during the slow winter months
- passed out fliers in neighborhoods while crew was at a location
- finished up on jobs (waxing, sealing, and sandblasting)
- answered questions in detailed manner to clients and help people understand our services better
Education
GED - undefined
Deer Park High School
710 West San Augustine Deer Park Tx, 77536Skills
- Professional phone etiquette
- Excellent communication skills
- Articulate and well-spoken
- Customer service-oriented
- Flexible
- Excellent planner and coordinator
- Works well under pressure
- Pleasant demeanor
- Critical thinker
- Team building
- fast learner
- attention to detail
- bilingual
- exquisite memory
- well mannered
Timeline
Customer Service Cashier
Nordstrom
03.2015 - 08.2020
administrative assistant, sales representative, and pool technician
Tile Savers of America
05.2008 - 10.2010
GED - undefined
Deer Park High School