Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nelly Torres

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

Legal Assistant Intern

Lisa Foreman
08.2020 - 01.2021
  • Assisted with class action lawsuit- Beatty V. Accident Fund General Insurance Company
  • Scanned, converted, and organized records into electronic format with consistent naming convention.
  • Increased case organization by creating comprehensive chronologies of cases, enabling attorneys to quickly review essential details.
  • Improved office communication flow with regular updates regarding ongoing cases shared among team members.
  • Reviewed legal information and proofed documentation for errors.
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Ensured compliance with court deadlines by accurately tracking dates and submitting required documents promptly.
  • Processed insurance payments and maintained accurate documentation of payments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Legal Assistant

Associated Medical Centers of Illinois
11.2021 - Current
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Created weekly, monthly, and quarterly client reports.
  • Researched statutes, decisions, legal articles, and codes.
  • Answered high volume of phone calls and email inquiries.
  • Reviewed, edited and proofread both medical and legal documents for proper grammar, spelling and punctuation.
  • Assisted in negotiation of settlement agreements, facilitating amicable resolutions in numerous cases.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
  • Streamlined office operations and reduced retrieval time by implementing efficient filing system for both physical and digital records.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.

Case Manager

Associated Medical Centers of Illinois
03.2024 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Enhanced patient experience with thorough explanations of treatment options and insurance coverage.
  • Handled phone calls from attorneys, insurance companies and patients.
  • Demonstrated adaptability by successfully handling a diverse range of personal injury cases, including motor vehicle accidents, slip and falls, and medical malpractice claims.
  • Served as a liaison between clients, attorneys, insurance companies, and other parties involved in personal injury cases – enhancing overall efficiency within the practice.
  • Increased client satisfaction through diligent follow-up and personalized support.

Education

Certificate - Legal Studies

William Rainey Harper College
Palatine, IL
12-2023

Associate of Applied Science - Legal Studies

William Rainey Harper College
Palatine, IL
12-2023

Bachelor of Arts - Political Science And Government

University of Illinois Chicago
Chicago, IL
12-2022

Skills

  • Case documentation
  • Fast leaner
  • Strive under fast paced enviroment
  • Organization and multitasking
  • Positive attitude
  • Critical thinking
  • Client service and support
  • Records management
  • Microsoft office

Languages

Spanish
Native or Bilingual

Timeline

Case Manager

Associated Medical Centers of Illinois
03.2024 - Current

Legal Assistant

Associated Medical Centers of Illinois
11.2021 - Current

Legal Assistant Intern

Lisa Foreman
08.2020 - 01.2021

Certificate - Legal Studies

William Rainey Harper College

Associate of Applied Science - Legal Studies

William Rainey Harper College

Bachelor of Arts - Political Science And Government

University of Illinois Chicago