Nelson Almonte
Pembroke Pines,FL
Summary
To engage in a challenging career that will allow for growth/progress in terms of skills/expertise, socio-economic development, and innovation through exposure to new ideas for personal/professional growth, as well as the growth of the company/department and the community.
Overview
18
18
years of professional experience
1
1
Certification
1
1
Language
Work History
Independent Insurance Adjuster
Renfroe, State Farm
10.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance
- Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
- Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Followed up with insured individuals regarding premium and deductibles payments.
- Prepared summaries of damage, payments, and policy coverage.
Daily Property Inspections
Aspen Claims Services
04.2024 - Current
- Achieved high rate of client referrals due to exceptional communication skills and dedication to customer service excellence.
- Collaborate with contractors to ensure proper installation of solar systems.
- Assist solar panels companies to determine extent of Roof damage for accurate installation
- Increased customer confidence by addressing concerns promptly and providing expert recommendations for repairs or replacements.
Behavioral Specialist
IDEAL BEHAVIORAL SERVICES INC.
01.2007 - Current
- Implemented documented therapy plans for behavior intervention treatment
- Assisted staffs in learning proper social awareness and in developing self-sufficiency
- Fulfilled district and state educational development requirements
- Oversight of consumers to ensure safety and appropriate services
- Assessments and evaluations
- Supervise staffs and consumers, resolve any staffing issues.
Education
Associate in Science (A.S.) - Emergency Medical Services
BROWARD COLLEGE
FORT LAUDERDALE, FL12.2013
Firefighter - Firefighter Techniques
BROWARD FIRE ACADEMY
DAVIE, FL10.2011
Bachelor of Arts (B.A.) - Psychology
FLORIDA INTERNATIONAL UNIVERSITY
MIAMI, FL12.2005
Associate in Arts (A.A.) - Psychology
MIAMI DADE COLLEGE
MIAMI, FL12.2003
Skills
- Complex Problem-Solving
- Emotional Support
- Behavior Redirection
- Positive Reinforcement Methods
- Open Water Diver
- Fire Inspector
- Flight Medic
- Paramedic
- Foreign language proficiency
- Initiative-taking
- Technical skills
- Leadership Qualities
Certification
- Open Water Diver
- Fire Inspector I
- Flight Medic
- Paramedic
- State Farm Property Policies and Estimatics
- State Farm Auto
References
References available upon request
Languages
Spanish
Native or Bilingual
Affiliations
- Golden keys honors society
Timeline
Independent Insurance Adjuster
Renfroe, State Farm
10.2024 - Current
Daily Property Inspections
Aspen Claims Services
04.2024 - Current
Behavioral Specialist
IDEAL BEHAVIORAL SERVICES INC.
01.2007 - Current
Associate in Science (A.S.) - Emergency Medical Services
BROWARD COLLEGE
Firefighter - Firefighter Techniques
BROWARD FIRE ACADEMY
Bachelor of Arts (B.A.) - Psychology
FLORIDA INTERNATIONAL UNIVERSITY
Associate in Arts (A.A.) - Psychology
MIAMI DADE COLLEGE
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