Summary
Overview
Work History
Education
Skills
Links
Languages
Timeline
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Nelson Delgado

Quincy,MA

Summary

Motivated Information Technology Specialist with entry-level experience in troubleshooting, system administration. Skilled in resolving technical issues, optimizing system performance, and ensuring data security. Strong problem-solver eager to contribute to IT efficiency and innovation.

Overview

12
12
years of professional experience

Work History

Information Technology Specialist

Course Career
12.2024 - Current
  • Deploy and manage Azure VMs to optimize resources and network efficiency
  • Connected virtual machines to a private network and integrated them with a domain controller for centralized management
  • Skilled in ipconfig for network configuration, nslookup for DNS queries, ping and tracert for connectivity troubleshooting, and netstat for monitoring network traffic
  • Configured Active Directory for secure access control, managed DNS for network reliability, and implemented group policies to enforce security and administrative settings
  • Utilize ticketing systems to categorize and troubleshoot IT issues effectively
  • Implement VPNs to secure remote access and enhance internal communication
  • Develop AI prompts to improve model accuracy and engagement
  • Basic knowledge of Python, including scripting and simple automation tasks

Procurement Specialist

Bioprocure
Boston, US
04.2021 - 12.2024
  • Developed and maintained strong relationships with suppliers to ensure timely and accurate deliveries
  • Achieved $350,000 savings via strategic vendor negotiations
  • Enhanced order management efficiency using Outlook
  • Resolved purchase inquiries with HubSpot for seamless communication
  • Generated data insights with SQL, Excel aiding client decisions and Team members
  • Handled software sales contracts, ensuring compliance, negotiating terms, and managing renewals and expirations

Sales Representative

Anderson Inc.
Saco, US
04.2017 - 01.2021
  • Built strong contractor ties, boosting repeat sales and customer retention
  • Informed clients on insulation benefits, enhancing energy efficiency and cost savings
  • Assessed sites, recommending tailored insulation solutions
  • Negotiated pricing, consistently exceeding sales targets and increasing revenue
  • Collaborated with teams for seamless delivery, ensuring high customer satisfaction
  • Led strategic sales initiatives and managed key client relationships, driving revenue growth through consultative selling and market expansion strategies

Account Executive

Maximus
Boston, US
04.2013 - 03.2016

Enhanced client data management using Excel, improving accessibility and

Conducted thorough research in insurance databases, ensuring data accuracy and compliance Analyzed insurance records in database, leveraging Excel for data entry and client folder management, enhancing operational efficiency

Maintained meticulous insurance records while executing comprehensive database audits to ensure compliance and data integrity

Education

ASSOCIATE DEGREE - INFORMATION TECHNOLOGY

Bunker Hill Community College
Charlestown, MA
05.2026

Skills

  • TCP/IP
  • DNS
  • VPN
  • LAN/WAN
  • Windows Server
  • Linux
  • MacOS
  • Microsoft Azure
  • Python
  • PowerShell
  • PC
  • Servers
  • Printers
  • OS Installation
  • Problem-Solving
  • Troubleshooting
  • Adaptability
  • Quick Learning
  • Azure management

Links

Github  Portfolio https://github.com/NDJ144

LinkedIn- https://www.linkedin.com/in/nelson-delgado144

Languages

  • English
  • Spanish

Timeline

Information Technology Specialist

Course Career
12.2024 - Current

Procurement Specialist

Bioprocure
04.2021 - 12.2024

Sales Representative

Anderson Inc.
04.2017 - 01.2021

Account Executive

Maximus
04.2013 - 03.2016

ASSOCIATE DEGREE - INFORMATION TECHNOLOGY

Bunker Hill Community College
Nelson Delgado