NELSON ESCALANTE
LA MIRADA,CA
Summary
Accomplished LEAD DELIVERY DRIVERLESS adept in supervisory skills and logistics knowledge, significantly enhanced delivery operations. Expert in coaching, with a track record of mentoring teams towards achieving high customer satisfaction. Fluent in Spanish, holds a Class A Commercial Driver's License, showcasing a blend of leadership and technical prowess. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
LEAD DELIVERY DRIVER
HARBOR DISTRIBUTING
Santa Fe Springs, CA
06.2012 - Current
- Leadership 101 and LEAP Certified
- Certified in basic all MHE equipment
- Supported Warehouse acquisition
- Contributing member of the Safety committee
- Reyes Academy Train-the Trainer DDC (Defensive Driver Course) and PIT (Powered Industrial Trucking)
- Promoted a culture of safety within the team by enforcing strict adherence to company policies and industry regulations during all
- Conducted regular performance evaluations for team members, offering constructive feedback to encourage professional growth.
- Monitored driver performance metrics, providing targeted feedback to support continuous improvement initiatives.
- Mentored new drivers, providing comprehensive training on company procedures and best practices.
- Managed scheduling of deliveries, prioritizing urgent orders while balancing daily workload efficiently among team
- Streamlined inventory management through accurate record-keeping and routine stock audits.
- Achieved high customer satisfaction ratings by consistently meeting or exceeding delivery expectations.
- Supported management in hiring decisions by participating in candidate interviews and sharing insights on prospective hires'' skills.
- Collaborated with team members to develop innovative solutions for improving overall delivery operations.
- Maintained upbeat, positive attitude in busy, customer-focused
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
DELIVERY DRIVER
XPEDX
Downey, CA
06.2003 - 05.2012
- Resolved time limitation and scheduling conflicts and provided superior customer service
- Practiced careful, defensive driving techniques to attain and maintain a perfect safety record
- Certified to safely operate MHE equipment
- Provided on-time service in a timely and efficient manner.
DELIVERY DRIVER
UNISOURCE
03.1998 - 06.2003
- Reviewed transportation and shipping tags and verified accuracy of inventory counts at all points of delivery
- Responsible for assisting dispatch with optimizing delivery routes
- Loaded truck and properly secured items to prevent damage during transportation.
Education
GRADUATED - CDL
DIAL TRUCKING SCHOOL
Los Angeles, CA03.1997
Associate Of General Studies -
Cerritos College
Norwalk, CA06.1996
DIPLOMA -
BELMONT H.S.
06.1993
Skills
- Coaching
- Mentoring
- Strong computer skills
- Driver Trainer
- Communicator
- Example
Supervisoy Skills
- Complex problem solving
- Fluent in Spanish
- Accountable
- Team player
First aid/CPR AED
Customer Response
Valid Class A Commercial Driver's License
Familiarity with DOT regulations
Safe driver training
Advanced planning
Logistics knowledge
Accomplishments
- Developed new employees to succeed in RBG.
- Served customers in a positive way, receiving great feedback.
Languages
Spanish
Full Professional
Certification
First Aid CPR and AED certified
Timeline
LEAD DELIVERY DRIVER
HARBOR DISTRIBUTING
06.2012 - Current
DELIVERY DRIVER
XPEDX
06.2003 - 05.2012
DELIVERY DRIVER
UNISOURCE
03.1998 - 06.2003
GRADUATED - CDL
DIAL TRUCKING SCHOOL
Associate Of General Studies -
Cerritos College
DIPLOMA -
BELMONT H.S.