Nelson Martinez
Grand Island,NE
Summary
Accomplished leader with a proven track record at Walmart, adept in business development and staff training. Expert in enhancing team performance and customer satisfaction through strategic scheduling and strong leadership. Achieved significant improvements in nightly operations efficiency and employee engagement, showcasing a blend of security awareness and team motivation.
Overview
11
11
years of professional experience
Work History
Overnight Team Lead
Walmart
Grand Island, NE
05.2024 - Current
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Monitored inventory levels and placed orders as needed to maintain adequate stock levels.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Operated forklift and pallet jack to transport heavy loads.
- Accurately completed paperwork associated with stocking activities.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Performed inventory counts of merchandise on a regular basis.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Stocked merchandise by UPC codes and read labels to match.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Overnight Manager
Walmart
Grand Island, NE
04.2014 - 03.2023
- Analyzed business performance data and forecasted business results for upper management.
- Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
- Analyzed sales data from previous nights to identify trends and recommend adjustments for improved performance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created reports summarizing nightly activity including sales figures, employee attendance records, and inventory updates.
- Adjusted staffing levels according to demand throughout the night while staying within budget constraints.
- Hired, trained and developed staff, evaluating performance and progress to fulfill nightly operations.
- Managed and supervised the night shift staff, ensuring they were following company policies and procedures.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NE05-2012
Skills
- Scheduling expertise
- Team motivation
- Strong leadership
- Employee engagement
- Staffing management
- Security awareness
- Staff training experience
- Customer service
- Shelf restocking
- Customer service focus
- Team performance monitoring
- Team collaboration
- Business development
- Team building
- Business reporting
Timeline
Overnight Team Lead
Walmart
05.2024 - Current
Overnight Manager
Walmart
04.2014 - 03.2023
High School Diploma -
Grand Island Senior High School